Department: Operations/Southeast
Location: Colchester/Tendring/Clacton/Harwich (Home-based with regular travel required)
Reporting to: Operations Team Leader
Contract Type: Permanent
Hours of Work: 40 hours per week (Monday - Friday, 8:30am - 5:00pm)
Salary: £27,264.00 - £42,287.00 per annum
About the Role:
We are seeking a motivated and experienced Housing Officer to provide comprehensive support and management to Service Users residing in dispersed accommodation across the Colchester, Tendring, Clacton, and Harwich areas. This role requires a proactive and empathetic individual with excellent communication, interpersonal, and organisational skills.
Key Responsibilities:
Service User Support:
Manage a caseload of approximately (Apply online only) Service Users.
Conduct inductions and support Service Users settling into their new accommodation.
Provide guidance and signposting to local services (doctors, shops, support agencies).
Conduct regular visits and report any incidents, issues, or concerns.
Ensure Service Users adhere to tenancy agreements and move-on dates.
Arrange transportation for Service Users as needed.
Prioritize Service User health and safety.
Conduct regular welfare checks.Property Management:
Conduct regular property inspections and report any maintenance issues.
Ensure timely repairs and replacements of property items.
Recommend property relocations for optimal portfolio utilisation.
Prepare properties f...