Carlisle & District ICC is looking for an experienced administrator who can confidently manage staff and navigate health care systems. You will manage the day-to-day running of the ICC Hub as well as implement service improvements. You will also be responsible for staff rostering to ensure adequate service coverage during agreed opening hours, identifying training needs, and ensuring that training and staff development are carried out.
You will be responsible for ensuring systems and processes are in place to triage referrals in line with Standard Operating Procedures while supporting the ICC Hub Team to identify those referrals in need of an immediate response and directing these referrals to the appropriate clinician.
You will be required to work alongside a number of key stakeholders to ensure that all patient referrals are dealt with in a timely manner and, where appropriate, patients are signposted to other services.
You must be flexible and able to provide cross cover for other ICC Hubs, which may require working in different ICC Hubs as needed.
Part-time hours considered Monday to Friday 08:00 – 18:30. You will also be on a roster for weekend working 08:00 – 16:00.
At NCIC, we have an ambition to deliver outstanding healthcare services to the population of North Cumbria. The Trust is committed to creating a centre of excellence in providing rural and remote healthcare and provides a wide range of community and acute services throughout our county.
Our 5 key principles demonstrate our belief in the delivery of ‘safe, high quality care every time’:
* Being a clinically led organisation
* Quality and safety at the heart of our Trust
* A positive patient experience every time
* A great place to work
* Managing our money well
As an organisation, we are serious about supporting a diverse workforce that reflects our local community and are focused on being an inclusive and compassionate place to work.
Across the North East and North Cumbria, we are working together to deliver our ambition to be the greenest region in England by 2030. All staff are expected to support sustainability.
Please see the attached job description and person specification for further information regarding the role and the essential and desirable criteria required to be met by applicants.
Please note that due to changes implemented by the Government to the UK immigration policy, individuals who require a Health and Care Visa or a Skilled Worker Visa may no longer be eligible for sponsorship where the UKVI salary threshold is not met or if the occupation is not included in the updated Immigration Salary List (ISL). Applicants must check their eligibility to be employed in any role they are interested in applying for, prior to completing an application for employment. Any applicants who do not meet the eligibility criteria will not be progressed.
If you are applying under the Disability Confident Scheme or Armed Forces Covenant and you meet all the essential criteria for a post, you will be guaranteed an interview.
Relocation assistance may be available for successful applicants moving to the region for certain posts. Please see our Policy for eligible vacancies.
Please ensure that you document evidence of meeting all the essential criteria in the supporting information.
If sufficient response is received, this post could be closed earlier than the specified closing date; please apply as soon as possible to ensure that your application is considered.
Important Information
Candidates who have been successfully shortlisted for interview will be asked via an email notification to log on to their Trac account to select an interview time. This will usually be within 2 weeks of the closing date.
For candidates applying using a Hotmail account or have strict firewall settings, please ensure the following:
Junk Mail is checked regularly.
Disclosure and Barring Service:
On 28 November 2020, the new Disclosure and Barring Service filtering rules will come into effect.
The changes mean that:
youth cautions, reprimands and final warnings will no longer be subject to automatic disclosure; the multiple conviction rule has been removed, meaning that if an individual has more than one conviction, regardless of offence type or time passed, each conviction will be considered against the remaining rules individually, rather than being automatically disclosed.
If you are unsure about whether you need to disclose certain criminal record information, free confidential advice may be sought from one of the charity bodies listed below. These bodies can advise you on what you are legally required to declare and may also be able to advise you on how you can disclose criminal record information to a prospective employer and your legal rights when doing so.
Nacro – Tel: 0300 123 1999, or email: helpline@nacro.org.uk
Unlock – Tel: 01634 247350, email advice@unlock.org.uk or complete the online form on the Unlock website.
The Trust is committed to safeguarding adults and children; therefore, if the post is subject to the Rehabilitation of Offenders Act (ROA) 1974 (Exceptions) Order 1975 (as amended), the successful candidate(s) will be subject to a criminal records check with the Disclosure and Barring Service (DBS). The cost of the DBS must be met by the successful candidate(s) through salary deduction. DBS charges are as follows if applicable to the post:
Standard Check: £18 + Administration cost of £3.85 = £21.85. Deducted at £6.85 from 1st month salary and £5 deducted from salary over following 3 months.
Enhanced Check: £38 + administration cost of £3.90 = £41.90. Deducted at £11.90 from 1st month salary and £10 deducted from salary over following 3 months.
As part of one of the largest employers in the UK, NCIC future employees will have access to the following benefits:
A lease car may be available for this position; further details will be provided upon appointment if applicable.
27-day holiday scheme rising to 33 after 10 years.
Flexible working Scheme.
Excellent opportunities for development.
Competitive NHS Pension scheme.
Access to NHS discounts with retailers and leisure companies.
EAP (Employee Assistance Programme) a free, confidential counselling and information service to assist with personal or work-related problems.
These schemes are subject to availability.
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