Temporary Senior Business Support Officer/Admin
Job Ref: Bristol 5257844
Pay Rate: £13.93 per hour PAYE
Hours per week: 37 Monday - Friday, normal working hours
Role Length: This opening assignment is for 4-5 months
City: City of Bristol
Candidates may need to work weekends or evenings.
The purpose of the role is to monitor repair orders raised and completed in Accessible Homes.
Key Responsibilities:
1. Checking repairs orders on Housing system placed by CSC – identifying repairs previously placed that are similar. Flagging these up for investigation.
2. Checks works ordered are completed, through colleague inspection or customer call.
3. Supporting approval of orders over £500 for contractor with colleagues in the team.
4. Organised Check relevant warranties and electrical certificates are in place and received by BCC on works completed.
5. Raise inconsistencies /contract failures with contract manager.
6. Check order and invoice value match - where they don't raise with colleagues.
7. Record keeping including data input Excel spreadsheets and Housing systems.
8. Update reporting spreadsheets.
Qualifications:
1. Relevant level 3 qualification e.g. NVQ level 3, BTEC, relevant A levels etc. and/or able to demonstrate equivalent knowledge and understanding through experience.
Skills & Experience:
1. Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
2. Good communication skills.
3. Previous administration experience.
4. Working knowledge of effective business support systems and procedures.
5. Ability to manage a complex workload and to juggle and prioritise multiple tasks.
6. Ability to work with minimal supervision and to deliver work to agreed targets and standards.
7. Experience dealing with contractors/3rd party suppliers.
8. Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
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