Are you an experienced administrator who enjoys working in collaboration with different teams and delivering excellent customer service? We are looking for a Parts Advisor to process parts requests and van stock replenishments for our customers and Engineering team. Strong communication skills and attention to detail will be needed for this fast-paced role. Main Duties & Responsibilities First point of contact for Engineering parts enquiries from customers and colleagues. Ensuring our engineers' van stock orders are processed efficiently to support first-time fix SLAs. Building customer relationships and maintaining relationships with suppliers concerning ordering, pricing and deliveries. Arranging all parts returns, processing customer orders and adjusting stock levels where necessary Processing customer orders, parts requests and stock adjustments/ reconciliations to ensure accurate product inventory through CRM/Netsuite systems. Monitoring outstanding purchase orders, chasing suppliers and updating system data Responding knowledgeably to questions or queries from existing and future customers on our product offering. Maintaining accurate data entry on CRM with clear notes added. Working collaboratively across the wider business to improve efficiency and performance. Monitoring an adjusting stock levels where necessary. Respond knowledgeably to questions or queries from existing and future customers on our product offering. Working collaboratively across the wider business to improve efficiency and performance. What can DD offer you? Discretionary company performance related bonus. Comprehensive discount portal including gym memberships, shopping savings and days out. SmartPay loan scheme - with the added bonus of no interest being applied. Cycle2Work scheme. Enhanced holiday entitlement – 33 days in total, including bank holidays. Additional day off to celebrate your BIRTHDAY Ability to purchase additional annual leave. Company Pension scheme. Dental Plan. Company sick pay, life assurance, and enhanced maternity/paternity pay. Eye test vouchers. Mental health support services and a virtual GP service. Free parking on site. Who are DD? DD offers specialist products, equipment, and support services to the dental and beauty markets across the UK and the Republic of Ireland. We are rapidly growing, and our vision is to become healthcare’s first choice for clinical treatment products and service solutions. Our team is full of energy, with a passion for what they do. So it’s key that you have proven customer service or call-handling experience and are keen to be part of a collaborative team. Given the location of this office, it is essential that you have access to your own transport. LI-onsite onsite onsitejobs