At Wakefield Hospice we are Caring, Professional and Aspirational. We aim to provide the highest quality care and support for our patients with life-limiting conditions and their loved ones.
Are you someone who cares about our community and shares our vision and values? Do you want to make a difference in your local community? Then we want to hear from you!
We are currently seeking a Donation Centre Manager to manage the Wakefield Hospice Warehouse, its staff and volunteers, and fleet of vans. You will also be responsible for managing procurement and movement of stock throughout Wakefield Hospice Retail.
Duties and Responsibilities
General Duties
1. Be responsible for the procurement of stock in order to achieve the aims and objectives of WH Retail charity shops and online, taking action to recognise and mitigate against key risks as they arise.
2. Maintain high standards of organisation and housekeeping within the warehouse.
3. Assist the Head of Retail with the implementation of strategic action plans relating to the generation of stock and provide regular progress updates.
4. Assist with the development of the marketing and promotion strategy for retail and deliver actions relating to the shops.
5. Report cash or valuables found among donated goods.
6. Provide accurate reports to management.
Operational Duties
1. Liaise with others within the retail team to identify stock requirements for shops, online, promotions, sales and seasonal changes.
2. Identify methods of stock generation and collaborate with others in the retail and fundraising team to source stock.
3. Plan, organise and promote stock appeals, while monitoring the results.
4. Identify and maintain long term relationships to encourage donations from corporate supporters.
5. Co-ordinate collections of donated stock from the public, businesses and WH Retail charity shops.
6. Ensure high levels of donor satisfaction and take action to measure, investigating complaints and escalating to the Head of Retail where necessary.
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