Job Title: Senior Area Manager, Retail
Location: Flexible (with travel across the region)
Salary: £60,000
Are you ready to lead a talented team and make a significant impact in a premium food retail brand?
We’re looking for a Senior Area Manager to join an ambitious, fast-growing company.This pivotal role will see you driving success across multiple locations, mentoring a high-performing team, and shaping the future of a beloved brand.
This company is a premium food brand with a long-standing heritage, specialising in indulgent, high-quality products that delight customers around the world.Known for its artisanal craftsmanship and focus on natural ingredients, the brand offers a range of items that showcase its commitment to excellence and tradition.
With a global presence spanning numerous flagship locations, the company provides a unique, immersive experience for its customers.Its products are celebrated for their rich flavours, elegant presentation, and the way they bring a touch of luxury to everyday moments.
What You’ll Do:
* Manage two experienced Group Managers, providing clear guidance, motivation, and support to help them develop and achieve their goals.
* Take responsibility for the day-to-day performance of multiple locations, maintaining high standards of quality, consistency, and efficiency.
* Collaborate with senior leadership to set strategic goals, develop new initiatives, and ensure alignment with the broader business objectives.
* Monitor financial, operational, and customer satisfaction metrics across all locations, identifying areas for improvement and implementing effective solutions.
* Explore and implement initiatives to improve operational efficiency, maximise revenue, and develop new opportunities for growth.
* Work closely with HR to identify talent needs, recruit top candidates, and invest in training and development for your team.
* Champion an exceptional customer journey, ensuring that every touchpoint reflects the brand’s high standards.
* Ensure all locations adhere to company policies, health and safety regulations, and brand guidelines.
What We’re Looking For:
You’ll thrive in this role if you have:
* A proven track record in area management or multi-site operations within premium retail, QSR, or hospitality.
* Strong leadership skills with the ability to manage and inspire diverse teams.
* A strategic mindset paired with the ability to execute operational plans effectively.
* A results-driven approach and the ability to use data and insights to improve performance.
* A passion for delivering exceptional customer experiences.
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