We are looking for a Technical Support Specialist to join our team in the United Kingdom. This role is essential in providing after-sales support to our clients, ensuring the optimal performance of our ovens and maintaining the highest standards of service and brand reputation.
Key Responsibilities:
* Provide technical assistance to customers after purchase, ensuring quick and efficient issue resolution.
* Communicate effectively with other technicians to diagnose and solve any technical problems.
* Deliver technical training sessions to customers and partners, ensuring proper product usage and maintenance.
* Accompany the Area Sales Manager to strengthen customer relationships and enhance the company's brand image in the market.
* Act as a trusted technical advisor, ensuring customer satisfaction and long-term engagement.
Requirements:
* Based in the United Kingdom.
* Technical background with experience in troubleshooting and customer support.
* Strong problem-solving and communication skills to liaise with clients and internal teams.
* Ability to conduct technical training sessions and explain complex concepts clearly.
* A proactive, detail-oriented, and customer-focused mindset.
What We Offer:
* The opportunity to be part of a leading company in the industry.
* A competitive salary with additional benefits.
* A dynamic and collaborative work environment.
* Career growth opportunities within an expanding business.
* A permanent contract with job stability.