LETTINGS NEGOTIATOR - MILTON KEYNES Dove and Hawk are working in partnership with a high end well known market leading estate agency who are recruiting for a Lettings Negotiator on a 6month FTC with possible extension to start asap at a Build to Rent development in Milton Keynes. This role will suit a confident well-spoken sales or lettings agent who has 1 years experience who is looking to gain experience in built to rent. Purpose of the role: To provide site based leasing management services to an exciting new build residential development comprising 306 apartments in a scheme in Milton Keynes. To take a lead in scheme tours/viewings, vetting of applicants and the upselling of additional services within the scheme. Working closely with the leasing team to ensure a high level of customer service is provided to residents at all times, being a main point of contact from enquiry stage, viewing/tours through to resident move in. Duties/functions of the role: To ensure that systems are thoroughly kept up to date and accurate for all lettings and rental data, including viewing feedback Ensuring good presentation of available apartments at all times, by regularly spot checking and liaising with the cleaning team to ensure it is cleaned to a high standard at all times Co-ordinating the online marketing of available apartments Ensuring all enquires are responded to in line with agreed service levels To coordinate with 3 rd party agents as required In conjunction with the General Manager/Leasing Manager - carrying out regular rent analysis & leasing performance of the local market Meeting prospective tenants, conducting viewings and negotiating rental offers Completing applicant vetting requirements Completing new let paperwork in line with strict procedures Appraising/quality checks of apartments, advising the Leasing Manager as to recommended rents for both properties coming to the market and those where tenants wish to renew Seeking and building corporate relationships with relocation agents, City employers and other agents to generate lettings enquiries Co-ordinate renewal communications and negotiations To ensure arrival packs are prepared, and keys are ready for tenant move in's As part of the wider site team; create a community feel through communication, events and innovations Ad-hoc projects provided by the General Manager/Residents Services Manager Provide first class customer service to residents and applicants Providing regular letting performance reports to the Leasing Manager/General Manager. Regular apartment appraisals and maintaining databases for reporting on rental values, both ERV and market rents, ensuring rental growth is achieved. Assisting with the negotiation of renewals where required. Where applicable, working with client-specific lease up software to increase rents and decrease voids. Requirements of the role: Strong customer service ethic Positive, can-do attitude Initiative and the ability to think outside the box Common sense approach Outgoing, warm and friendly personality Team player Organised, meticulous, tenacious Excellent written and spoken etiquette IT literate Social media literate Salary budgets: Up to £30,000 DOE Bonuses Required working hours: Monday to Friday 9am - 6pm, every other Saturday with a day in lieu If you are a Sales Negotiator or Lettings Negotiator who is looking to gain experience in build to rent with a high end well known estate agency please apply today or contact Sophie Knowles at Dove and Hawk quoting vacancy reference: 10874 Dove & Hawk is acting as an Employment Business in relation to this vacancy.