I am working with a well renowned law firm who are urgently looking for an experienced Credit Controller
About the team
Credit Control sits within the wider Billing, Collections and Administration Team (BCA). The team comprises multiple functions; Billing, Credit Control, Legal Collections and Client Maintenance, and sits within the wider finance department.
About the role
The role of the Credit Controller is to reduce unpaid bills and the time to collect within the firm whilst delivering good customer service to both the internal customers and external clients.
This is a hybrid role working 5 days a week with at least 50% of their time in the office.
Key Responsibilities
* You will manage your own debt book by;
* Collecting the firm's debts by telephone, email and letter within defined guidelines, using the in-house collections software
* Ensuring all notes are up to date and followed up in a timely manner
* Organising meetings with lawyers to review outstanding debts as necessary, both in person and over the telephone as part of the role
* Preparing debt reports as required for the legal teams
* Carrying out any other such reasonable tasks that may be required from time to time and to cover within the team as required
1. You will evaluate and escalate any queries, unpaid bills and aged debt to the senior cred...