Being a Liz Earle Counter Manager is an exciting role where you’ll help customers by advising them about their skincare needs and take full responsibility for your counter and team. With a strong heritage, love for natural beauty, and a focus on the customer, this is your chance to be part of something truly special.
At Liz Earle, we live and breathe our Precious Recipe: We Care More, We Never Settle, We Are One Team. These values guide how we work with each other and our customers. From our humble beginnings on the Isle of Wight, our ethos remains unchanged, making it an exciting time to join us.
About the role
Watch the videos below to see what a typical day looks like for a Liz Earle advisor and how Counter Managers support this. For role-specific information, watch the video from 4:06. A Counter Manager’s day involves leading, inspiring, and motivating the team to deliver the best shopping experience, helping customers feel confident and beautiful.
You will be based at our Liz Earle counter in-store, reporting to the Regional Business Manager. Your main responsibilities will include:
1. Inspiring and motivating your team to achieve and exceed sales targets through coaching and feedback.
2. Building strong relationships with customers and colleagues.
3. Providing personalized consultations and skin services.
4. Achieving sales targets via business plans, promotions, and offers.
5. Completing our 12-month Skin School development program.
6. Ensuring your counter is well-presented to showcase Liz Earle products.
7. Being an ambassador for the Liz Earle brand.
What you'll need to have
1. A passion for skincare and a love for Liz Earle.
2. Experience leading and motivating a team, supporting their development, and celebrating successes.
3. Outstanding customer service skills, with the ability to welcome and empathize with customers.
4. Ability to work with business plans, meet sales targets, and review performance.
5. Enthusiasm for continuous learning and expanding skincare knowledge.
It would be great if you also have
* Experience using skincare and beauty products with customers.
Our benefits
* Up to 75% employee discount on Liz Earle products.
* Store discount.
* Quarterly Liz Earle Goody Box.
* Discretionary team bonus scheme.
* Certification as a skin expert through CIBTAC.
* Generous holiday entitlement, increasing with service.
* Personal Retirement Savings Account.
We offer a range of benefits beyond salary and flexible working options. Click here to view our full benefits list.
Please note, salary estimates from third-party sites are not endorsed by No7 Beauty Company or Liz Earle Beauty Co. Ltd and may be inaccurate. All rewards and benefits are subject to change and eligibility.
What's next?
If this role excites you, we look forward to your application. Successful applicants will be invited for an in-store interview. We support flexible working arrangements, including job shares and reduced hours, and can provide reasonable adjustments during the application and interview process to support your best performance.
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