Swansway Motor Group is seeking a skilled Parts Advisor to join our dynamic team based in our thriving dealership. As a Parts Advisor, you'll play a critical role in ensuring that all parts-related enquiries are expertly handled, supporting both customers and our aftersales team to maintain the seamless operation of our dealership.
In your new role as a Parts Advisor, you will be instrumental in facilitating the efficient processing of all parts orders and maintaining accurate stock records. Key responsibilities include:
1. Efficiently managing external sales enquiries for parts and supporting the aftersales team with necessary components.
2. Establishing and nurturing robust relationships with external parts suppliers to ensure quality and timely availability of parts.
3. Ensuring smooth day-to-day operations by adhering to company policies and maintaining comprehensive stock purchase records.
4. Upselling related products and services to enhance customer satisfaction and boost sales.
5. Accurately completing all required administrative tasks and promptly addressing any stock discrepancies with the Aftersales Manager.
Our ideal Parts Advisor will excel in a dealership setting, demonstrating a proactive attitude and teamwork. Essential qualifications and skills include:
1. Prior experience in a similar role within a dealership environment.
2. Strong understanding of parts ordering processes and stock management.
3. Ability to prioritise workload effectively and maintain composure in a fast-paced environment.
4. Excellent communication skills to interact efficiently with colleagues and customers alike.
5. A customer-centric approach, ensuring all enquiries are handled with speed and precision.
If you're a motivated Parts Advisor looking to make your mark within a reputable dealership, Swansway Motor Group invites you to apply. Join us and contribute to our ongoing success by delivering top-notch service and expertise. Submit your application today to embark on an exciting career journey as a Parts Advisor with us.
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