Service Advisor
Location : Watford
Salary: £25,000 per year
Contract Type: Permanent, Full time
Our client based in Watford, a well-established Motor Company, Main Dealership, is currently recruiting for service advisors to join their busy team. Customer service experience required. Permanent position after successful probation period for the right candidate.
Main duties will include:
1. Greeting customers,
2. Answering customer enquiries.
3. Providing information about products or services.
4. Liaising between customers and service department
5. Communicate customers vehicle problems and repair timeline,
6. Scheduling customer appointments,
7. Responding to customer complaints.
8. Feeding issues back to the wider business.
Shifts:
9. Monday to Saturday
10. 08:30 – 18:00
11. 5 days a week rota
12. 40 hours per week
13. 1 hour unpaid break
Requirements:
14. UK driving licence is advantageous
15. A successful candidate needs to demonstrate strong communication and organisational skills along with a professional manner and be able to deliver exceptional customer service.
ADDITIONAL BENEFITS
16. 28 days Paid Annual Leave
17. Bonus scheme,
18. Pension Contribution
19. Monthly pay
20. Online payslips
21. Ongoing fully supported training and development.
22. On-going assignment