Join LSH Auto as a Service Advisor and become a vital part of our customer-focused team at our state-of-the-art dealership. In this role, you will be the primary point of contact for customers, guiding them through their service experience while ensuring satisfaction and building strong relationships.
Salary: £29,000 Plus OTE Bonus
Your key responsibilities will include:
* Welcoming customers and effectively managing service appointments
* Documenting customer concerns and providing detailed vehicle assessments
* Offering clear and accurate service estimates and timelines
* Collaborating closely with technicians to oversee service quality and efficiency
* Communicating updates and recommendations to customers throughout the process
* Handling enquiries and resolving any service-related issues that arise
Requirements:
* Proven experience as a Service Advisor in the automotive sector
* Outstanding customer service and communication skills
* Strong organisational abilities and attention to detail
* A thorough understanding of automotive systems and repair processes
* Capacity to work well under pressure in a fast-paced environment
* Familiarity with service department software and tools
* A full UK driver's licence
If you're passionate about delivering exceptional service and want to be part of a prestigious automotive team, we would love to receive your application!
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