Walker and Sloan are proud to be working with a very well known communications/crm agency in Gloucestershire. Due to some fantastic growth they are looking to bring on an Account Director to the team on a full time basis with hybrid (1/2 days) working.
Purpose of the Job:
As an Account Director you will be responsible for delivering an exceptional service to our clients. Leading a high performing team, you will be responsible for their management of work for your assigned clients, coordinating internally and externally, to deploy best in class and best fit projects within an agreed account plan. You’ll also need to be hands on - willing and able to support your team to ensure the successful delivery of programmes of work,minimising issues, helping with resolutions where they do occur and escalating to the Senior Account Director where needed.
Key Responsibilities:
Client Management:
1. Build strong relationships with your key client stakeholders at all levels, understanding their business challenges and targets, and supporting them in achieving them.
2. Work with the Senior Account Director to develop and maintain the Account Development Plan.
3. Ensure client expectations are understood and managed, and any contractual obligations are met.
4. Ensure the maintenance and provision of thorough and accurate status updates to internal teams and client sta...