Kent Community Health NHS Foundation Trust
The NHS is changing. More emphasis on community-based care means there's never been a better time to join us.
We are looking for an enthusiastic and organised Admin Team Co-ordinator to join our professional Human Resources team.
We're a close team but we're never exclusive; if you can bring a professional approach and fresh ideas, we would love to hear from you.
Main Duties of the Job
Could you use your skills and experience to support the NHS to deliver great patient care? Great patient care needs great people to support clinical teams. That's where you come in.
This role is important as you'll be using your knowledge, experience, and expertise to provide procurement support to our hard-working frontline NHS teams.
We put patients first and expect all our colleagues to do the same. Although NHS experience isn't a requirement for this role, you'll need to share our passion for delivering excellent patient care and keep that passion at the forefront of your professional activity at all times.
The challenges come thick and fast in this role, but you'll know that your input is contributing to the excellent experience our patients and service users have every day.
Additional Working Pattern: Mon-Fri 8.30-16.30
About Us
Rated 'outstanding' by the CQC, we've got a passion for delivering high standards of patient care and excellent services to improve the health of our communities. To do this, we need outstanding people who share our values: Compassionate, Aspirational, Responsive, and Excellent.
We know a commitment to equity, diversity, and inclusion leads to better patient care and a happier workforce. We pride ourselves on being diverse and welcome applications from people with varied backgrounds, perspectives, and experiences.
As a flexible working-friendly organisation, we want you to be able to work in a way that is best for us, for our patients, and for you. Talk to us about a flexible working arrangement that won't involve sacrificing time for personal interests or family commitments.
Job Responsibilities
The job description and person specification give you all the information you need about this role. Please look carefully at the criteria in the person specification and tell us what you have done that shows you meet this in your application.
If you need an application form in an alternative format, please let our recruitment team know. All information you supply on your application should, to the best of your knowledge, be true and accurate.
At KCHFT, we strongly encourage colleagues in clinical and non-clinical roles who have direct or social contact with patients to be fully vaccinated to ensure the safety of everyone.
Person Specification
Qualifications
* Level 3 qualification (e.g. 2 A/AS levels, NVQ level 3, BTEC diplomas, certificates and awards, International Baccalaureate diploma) or equivalent demonstrable experience.
* NVQ Level 3 Business Administrator, Customer Service Specialist, or Team Leader or Supervisor.
Experience
* Administrative experience.
* Experience of team working and versatility to take on a variety of tasks.
* NHS administrative experience.
* Experience of handling confidential information.
* Supervision of staff.
* Experience of working with members of the public.
Knowledge
* Advanced knowledge and understanding of Microsoft Office packages (e.g. Outlook, Word, Excel, and PowerPoint).
* Understanding of health and social care sector, including working knowledge of NHS structures, policies, and processes.
Skills & Abilities
* Excellent interpersonal and verbal communication skills both on the telephone and in person with patients, members of the public, and colleagues.
* Excellent written communication skills.
* Ability to communicate and work effectively with a wide range of people from different backgrounds at all levels of seniority.
* Excellent attention to detail, accuracy, and organisational skills.
* Ability to record accurate minutes of meetings and present to a high standard.
* Ability to concentrate and focus on diverse tasks whilst dealing with frequent interruptions.
Personal Attributes
* Friendly and approachable manner.
* Ability to apply a logical approach to identify key or underlying issues in difficult situations and use initiative to solve problems.
* Ability to be patient and tolerant, especially when discussing complex information.
* Ability to be innovative and objective as well as logical in resolving problems.
* Ability to prioritise and maintain a high level of performance and meet deadlines even when faced with conflicting priorities.
* Ability to travel to diverse sites.
* Possess a willingness to learn.
Ability to Manage
* Ability to maintain discretion and confidentiality at all times.
* Ability to plan and organise own workload without direct supervision.
* Ability to cope with pressure during busy periods and act in a professional manner at all times.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and as such, it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Kent Community Health NHS Foundation Trust
£24,071 to £25,674 a year per annum pro rata.
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