Level 3 Business Administration Apprentice at Breakell Lifts
Date Posted: 09/10/2024
This role comprises the following elements:
* Reception
The role requires a self-motivated individual with a willingness to learn, who is committed to achieving and exceeding objectives and delivering excellent customer service. GCSE Maths and English to Grade C/5 or above is essential.
If you have the drive and ambition to succeed in the private or public sector, then the Business Administration Apprenticeship will give you the skills required to prosper. The role of a Business Administrator may involve working independently or as part of a team and will involve developing, implementing, maintaining, and improving administration services. Responsibilities include engaging with different parts of the organisation, interacting with internal or external customers, contributing to efficiency, supporting functional areas, team working, and resolving issues as requested. You will develop knowledge, skills, and behaviours in communication, decision making, record and document production, planning and organisation, project management, regulation and legislation, business fundamentals, and professionalism. As an apprentice, you will attend college for one day per week.
Duties/Main Responsibilities Include:
* Answering the main incoming telephone line in a professional manner and passing calls to the relevant person within the business
* Taking accurate messages where necessary and ensuring these are passed to the relevant person within the business
* Logging call outs and uploading to the service Life system
* Booking service visits with the customers
* Accepting small goods deliveries in the office
* Updating the call out log, route planner, engineer plans, and Service Life throughout the day
* Updating completed maintenance visits on the weekly spreadsheet
* Scanning engineers’ job sheets, timesheets, and other relevant paperwork
* Assisting with booking engineers in with customers for repairs
* Sending out engineers’ instructions on the daily calendar and memos when required
* General filing to be completed on a daily basis
* Post to be stamped up and taken to the post when required
* Making up new service and job files when required
* Keeping work area and filing room tidy, including the stationary cupboard
Working Week
Monday to Friday
Take the Next Step Toward a Career in Business & Management
Burnley College Campus
Princess Way
Burnley
Lancashire
BB12 0AN
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