Healthcare Support Worker - Band 2/3 Link Grade
Oxford University Hospitals NHS Foundation Trust
A rewarding job and NO UNSOCIAL HOURS as a Nursing Assistant in Blenheim Head and Neck Outpatients Department. Our department provides care and treatment to patients with Ear, Nose and Throat, Plastics Surgery and Maxillofacial conditions making it a very interesting, diverse and rewarding area to work in.
As a nursing assistant in the Blenheim Head and Neck Outpatient Department, you will have a great opportunity to develop your knowledge and skills. We are a dynamic team, and you will assist the Doctors and Nurses running clinics from Monday to Friday. Patients come to us for different reasons, including their first consultation, pre-operative assessments, and post-operative care for complex wound dressing changes.
We are looking for a confident, outgoing and kind individual to join our team who has the energy and commitment to provide great quality care and who interacts well with patients and colleagues, helping the service to run smoothly and ensuring our patients have a positive experience.
In return, we will offer you training and development in skills such as taking bloods, doing ECGs, and patient observations such as blood pressure.
Main duties of the job
1. Ensure patients are supported compassionately during their time in the outpatient department and the wider hospital environment.
2. Assist registered nurses in the effective running of outpatient clinics, including managing patient flow.
3. Assist the wider multi-disciplinary team in supporting patients, including speech and language therapists and dietitians.
4. Chaperone or support medical staff during minor procedures.
5. Once trained, complete patient observations including Temperature, Pulse, Respiration Rate, Blood Pressure, and Weight.
6. Undertake additional training for phlebotomy and ECG procedures.
7. Support the running of pre-operative assessment clinics and complete 'in-house' OUH decontamination training for endoscopes.
8. Support patient dignity and comfort, including escorting them to the toilet and meeting their nutritional needs.
9. Take an active role in ordering stock items for the department.
10. Ensure Infection Prevention Control methods are adhered to.
About us
Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country, providing a wide range of general and specialist clinical services. It comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital, Nuffield Orthopaedic Centre, and Horton General Hospital.
Our values define the quality of clinical care we offer and the professional relationships we build with our patients, colleagues, and the wider community. We focus on our values of compassion, respect, learning, delivery, improvement, and excellence.
Job responsibilities
We recognize the valuable role of the Nursing Assistant. You will start by completing The Care Certificate, which provides you with fundamental knowledge and skills to enable you to provide compassionate care to our patients unsupervised. After this, we will support your ongoing development with in-house training and opportunities to advance in your role and nursing career.
No experience is necessary; we just ask that you communicate well, have a positive attitude, and demonstrate a passion for providing dignified care and compassion to patients.
Our working hours are from 8am to 6pm Monday to Friday, and we are looking for someone to join the team full-time. We recognize the importance of work-life balance, and most staff work compressed hours.
Person Specification
Education / Training
* Good command of the English language and numerate.
* NVQ - any level or previous experience in healthcare.
* Experience of working with the general public.
* Evidence of working in a busy environment.
* Good interpersonal skills.
* Ability to deliver a high standard of care.
* Keen to develop professionally and personally.
* Able to work with supervision.
* Experience of the NHS.
* Understanding of confidentiality and nursing roles.
* Evidence of commitment to the Oxford University Hospitals Vision and Values.
* Able to communicate effectively at all levels.
* Team player with effective organizational and time management skills.
* Able to motivate oneself and others.
* Ability to act on own initiative when required.
* Ability to cope effectively under pressure and manage complex situations.
Circumstances
* Flexible approach to shift work and unit needs.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975, and a submission for Disclosure will be made to the Disclosure and Barring Service to check for any previous criminal convictions.
Employer name
Oxford University Hospitals NHS Foundation Trust
Address
Blenheim Head and Neck Outpatients Department
£23,615 to £25,674 a year Per Annum / Pro Rata
Contract
Permanent
Working pattern
Full-time
Reference number
321-NOTSS-6796786-B2
Job locations
Blenheim Head and Neck Outpatients Department
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