Neighbourhood Housing Officer (1 x Permanent full time 37 hour position.)
Salary: £31,067 - £33,366
Do you want a role where you’re recognised for what you do, given the opportunity to thrive and have the chance to be the best version of yourself? Do you want to work with us in making our neighbourhoods great places to live? If so, please keep reading as you’re just what we’re looking for!
We’ve got an exciting opportunity to join our brilliant team whose ambition is to deliver on the promises we make to our customers. Interested in joining a great organisation with an employee offer and experience that rivals others, then this could be an opportunity you just don’t want to miss.
About the role:
You will be working as a Neighbourhood Housing Officer within neighbourhoods across the borough of Gateshead proactively managing tenancies, providing early intervention and support to prevent tenancies from failing.
You will be a key point of contact for customers and provide a face-to-face service delivering a range of tenancy management activity including property condition checks, identifying and managing breaches of tenancy and estate management, reporting and tackling environmental issues to ensure neighbourhoods are clean, safe and sustainable.
A bit about Gateshead Council:
We’re responsible for the day-to-day housing management of over 18,000 council-owned homes across the borough which stretches from Bill Quay to Chopwell.
We’re truly committed to providing our customers with the highest quality of service and we need like-minded people who can help us deliver a sector-leading service. We need people who want to make a difference, who are talented, possess the right knowledge and skills and who want the chance to demonstrate how good they are.
What’s in it for you?
Well, there’s so much on offer and here’s just a few of the highlights!
1. You’ll be paid a competitive salary plus additional allowances where relevant.
2. We’ll help you save for your future with an outstanding employer contribution to your pension of approximately 18.9% per year.
3. You’ll have access to great health and wellbeing support, including discounted membership to GO Gateshead Leisure Services and ability to use our cycle to work scheme.
4. You will receive a generous mileage allowance when using your vehicle for work purposes.
5. You’ll get a generous annual leave package per year and the chance to buy up to 10 additional holidays per year.
6. We’ll give you the chance to take advantage of various offers and discounts on shopping and household spend; including O2, Virgin Media and Dell.
It’s time to apply!
We’re delighted that you want to come and work with us. Please take a look at the full job profile via this link. It’s important that you read it in full and check that you meet the essential criteria, because when we start choosing people to come and meet us we’ll be checking to ensure that they meet the essential criteria as set out in the job profile.
All we need from you is to complete an online application by Monday 13th January 2025.
For an informal discussion or if you need any assistance, please contact Adrian Hibbert, Neighbourhood Housing Manager on 0191 433 5813 or email at adrianhibbert@gateshead.gov.uk. #J-18808-Ljbffr