About the role Technical Administrator Our journey began back in 1929. Since then, weve continued to build a strong and resilient business with a great future. It's why we believe were the best foodservice provider in the country. Where has your journey taken you so far? Do you have experience of working in a role involving technical administration or as a specification technologist? Do you enjoy problem solving with data? Are you naturally detail-orientated and enjoy solving problems and improving processes? If you're passionate about ensuring data accuracy, improving processes, and supporting a team in delivering high-quality products and information, then why not make our journey your journey? Play an important part in our journey As a Technical Administrator, youllensure the effective management of the Technical Services complaints process, administration support for data collection, query resolution and to support the Technical Services Department on a range of technical and quality related areas such as administration of quarantines and recalls, being part of the internal audit schedule, logging, and processing of invoices. You will get involved in a variety of administrative tasks from accurately logging customer complaints to product data collection projects. Your keen eye for detail will help identify and resolve discrepancies in product information across platforms, and you'll work closely with the wider Technical team to investigate and address any issues related to customer complaints. Youll contribute to the continuous improvement of our Quality Management Systems (QMS) and support the delivery of timely and accurate reports, both routine and ad-hoc. A large part of your role will involve supporting product data management, ensuring suppliers provide accurate data on time, and assisting in the review of product information. You will also play a key role in improving our processes, working with reporting tools and systems to streamline data collection and reporting, and making sure that our systems are as efficient and reliable as possible. More about you Ideally, youll have a minimum of 2 years experience in a technical administrative or data analysis role. Excellent IT skills are a must, particularly in designing project tracking and reporting tools, with advanced Excel skills (V-lookups, IF statements, pivot tables, conditional formatting, and running basic macros). You are detail-oriented, organised, and comfortable working independently, with the ability to work with a variety of stakeholders across different teams Youre a strong communicator, both written and verbal, with the ability to present reports clearly and influence stakeholders effectively. Problem-solving, planning, and organisational skills are second nature to you, and you thrive on using your initiative to manage various administrative tasks. Youre adaptable, driven, and focused on ensuring tasks are completed efficiently and to a high standard. About the Company Our journey began back in 1929. Since then, weve continued to build a strong and resilient business with a great future. It's why we believe were the best foodservice provider in the country. A journey that gives back We want your career with us to be as rewarding as possible. So, youll get lots in return for your hard work. That includes benefits that can support your wellbeing and financial security, and give you peace of mind. The essentials 33 days holiday (including bank holidays). A pension - contribute 4% and well match you (after year 1, well match your contributions up to 6%). Life cover that you can increase. Access to confidential support and counselling, when you need it. A health plan that gives you money back on everyday medical costs for all the family, as well as access to a digital GP. The extras Exclusive range of high street discounts including cinema, tech, travel, fashion, food and drink. Get paid as you earn - access to up to 20% of your pay before payday. We want everyone to join our journey Were on a journey towards creating the best possible workplace. Weve got some way to go, but were building a diverse and caring workforce. One thats filled with forward-thinking people who each bring unique talents and skills. So whatever your life experience, we want you to join us - and you really can come as you are ADZN1_UKTJ