Job summary Are you an enthusiastic and motivated individual with a passion for healthcare operations and improving patient outcomes? Join our SACC Operations Team in an exciting role as an Operational Support Officer that offers the chance to make a real difference in patient care and service delivery. As a vital member of the SACC Operations Team, you will play an integral role in managing the operational flow of Ophthalmology RTT (Referral to Treatment). Your efforts will ensure that patients receive timely and coordinated care, enhancing their overall experience and optimizing outcomes. This role is essential to maintaining high standards in healthcare service delivery. Main duties of the job To see the full detailed job description and the main responsibilities of the job please refer the job description attached. About us Thank you for your interest in this role. Sherwood is nationally recognised as being an excellent place to work and deliver care. We are rightly proud of the 5,500 colleagues who work here, and we are the Health Service Journal's Trust of the Year in 2020. The Care Quality Commission rated King's Mill Hospital Outstanding and Newark, and Mansfield Community Hospitals Good. Overall, we are rated Outstanding for care. For the last three years, we have been ranked as the best NHS Trust to work for in the Midlands and in 2020 we were the third best Acute/Community NHS Trust in England. Happy colleagues deliver better care. Our teams work in a supportive, inclusive environment, which nurtures wellbeing and has opportunities for development and progression. We do not just care for our patients; we also care for you. Our culture of learning, compassion and taking a person-centred approach are at the roots of our organisation. We would love you to join us. Date posted 07 November 2024 Pay scheme Agenda for change Band Band 5 Salary £29,970 to £36,483 a year per annum Contract Secondment Working pattern Full-time Reference number 214-SRG-6743675 Job locations King's Mill Hospital Mansfield Road Sutton in Ashfield NG17 4JL Job description Job responsibilities To see the full detailed job description and the main responsibilities of the job please refer the job description attached. Job description Job responsibilities To see the full detailed job description and the main responsibilities of the job please refer the job description attached. Person Specification Knowledge Requirements Essential Working knowledge of principles of service development/improvement and performance management acquired through Diploma or equivalent experience. Knowledge of associated processes and systems. Advanced keyboard skills. Working knowledge of the NHS including management knowledge. Desirable Knowledge of principles and of business/performance management techniques. Qualifications Academic/ Craft/ Professional Essential Diploma or equivalent experience or training. Management knowledge or experience to degree level equivalent. Further Training Essential Business/performance management techniques. Experience Essential Previous experience of service development/improvement and performance management processes. Experience of developing reports and business cases Person Specification Knowledge Requirements Essential Working knowledge of principles of service development/improvement and performance management acquired through Diploma or equivalent experience. Knowledge of associated processes and systems. Advanced keyboard skills. Working knowledge of the NHS including management knowledge. Desirable Knowledge of principles and of business/performance management techniques. Qualifications Academic/ Craft/ Professional Essential Diploma or equivalent experience or training. Management knowledge or experience to degree level equivalent. Further Training Essential Business/performance management techniques. Experience Essential Previous experience of service development/improvement and performance management processes. Experience of developing reports and business cases Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Employer details Employer name Sherwood Forest Hospitals NHS Foundation Trust Address King's Mill Hospital Mansfield Road Sutton in Ashfield NG17 4JL Employer's website https://www.sfh-tr.nhs.uk/ (Opens in a new tab)