What will I be doing?
You’ll be responsible for qualifying inbound enquiries and scheduling appointments for the New Business Team, with the core objective being to drive organic property growth. There will be a keen focus on the quality of service from the first point of contact with new enquiries.
During the day you could be involved in:
1. Being the first point of contact for all enquiries and qualifying them to establish suitability for our portfolio
2. Contacting suitable leads with the objective of securing an appointment for the New Business Team
3. Finding and generating new leads through research
4. Completing income appraisals for estate agents and prospective buyers of a holiday let property
5. Maintaining the database including updating existing information and dealing with unsuitable or expired entries
6. Providing help and support to prospective owners enquiring about our services or looking for assistance with holiday home letting, including geographical knowledge
7. Inputting appointments into the diary so all relevant information is detailed in the standard format including accurate directions and travel times
What are we looking for?
We know that the perfect candidate who ticks every box doesn’t exist, so if you’re excited by the role and can do most of the below, please get in touch.
8. Sales experience over the phone
9. Motivation and the ability to show initiative and work with minimum supervision
10. Outstanding communications skills, both verbal and written, and the ability to influence people
11. The skills to handle difficult conversations with customers and achieve a positive outcome
12. The ability to work under pressure to meet deadlines and targets
13. The ability to follow processes clearly and efficiently
What’s in it for you?
Apart from joining a rapidly growing company with a great culture and a big focus on employee development, the great news is we also offer competitive salaries and benefits which we feel look after our team well. These include:
14. 25 days’ paid holidays plus bank holidays (pro rata)
15. A day off for your or a loved one’s birthday
16. £500 paid towards a holiday of your choice
17. A paid day to volunteer with a charity of your choice
18. Friends and family discount scheme
19. Life assurance for your peace of mind
20. Social clubs – whether you’re into pets, fitness, gardening, sustainability or nutrition, there's something for everyone
21. Great social events – we are well known for our Christmas parties!