THE GOAL
The aim of the Quality Advisor position is to monitor and improve the overall quality of our products across our points of sales. The focus will be on continuous evaluation and analysis of the kiosks, putting forward action plans and ensuring these are carried through. The role will also participate in the development and roll-out of cross-country quality projects and activities
WHAT THEY DO (responsibilities)
Support the creation and delivery of action plans to implement the food safety strategy developed by the Quality Department
Field support and training with the local teams, focusing on quality (hygiene, food safety) related issues
Provide both theoretical and practical food safety training for Kiosk staff and managers
Build long lasting, meaningful business relationships with Kiosk staff and manager
Analyse the results of inspections and conduct microbiological analysis
Address issues relating to non-compliance and customer complaints to improve and maintain our food safety standards
Participate in periodic internal review meetings to discuss and address any food safety/quality topics
Represent KellyDeli when dealing with third parties such as official administrators, auditors, consumer food safety authorities and quality specialists
Monitor and manage the accuracy and calibration of key measuring devices (e.g. weighing scales, thermometers) both internal and external verification of devices as appropriate
Keep abreast of industry developments relating to food safety regulation and technology and advise the business accordingly
Participate and contribute to the ongoing development of acceptable standards involving purchasing of ingredients, detergents, dress code and hygiene equipment
Participate in Country or Cross-country projects where necessary
This is a summary of the typical functions of the job, not an exhaustive list of all possible responsibilities, tasks, and duties that may be required in this role.
WHAT YOU BRING
• Some experience in a similar position within the food & beverage/hospitality/ food production
• Ability and willing to drive around the country to audit the kiosks
• Bachelor’s/Master’s Degree or equivalent level of education in food safety related field
• Expert level knowledge of HACCP, ISO 22000 and food safety legislation (both EU and national)
• Ability to effectively communicate and influence others
• Fluent in English
BENEFITS:
27 days annual leave + bank holidays
Birthday off
Private health insurance
Cycle to work
Monthly wellbeing allowance
Monthly Sushi Allowance
ABOUT US:
KellyDeli is a fast-growing and very innovative food retail and restaurant company that was founded in 2010. One of its brand concepts, Sushi Daily, is the European leader for fully-serviced sushi bars. It currently operates over 100 kiosks in 13 countries.
The unique concept features outlets in grocery stores, supermarkets and airports with live Sushi Artisans performing their art in front of customers, delivering a differentiated customer experience and top-quality sushi.
CULTURE DEFINED BY VALUES
At the very heart of our brand, you will find 5 values that encompass who we are. They are ingrained in the roots of our company and we believe that they shape us into being the best version of ourselves.
Our values: Totally Together, Constantly Curious, Expertly Excellent, Humbly Honest & Positively Passionate
Join KellyDeli and be a part of a workplace that values its employees, champions sustainability, and fosters innovation. Take the next step in your career with us! We are an equal opportunity employer, join us!