Who we are: Zilch is a payment tech company on a mission to create the most empowering way to pay for anything, anywhere. Combining the best of debit, credit and savings, we give our customers the option to earn instant cashback or spread the cost of pricier purchases, completely interest free and with no late fees. Pretty great, right? We’ve already done big things since launching in the UK in 2020. In our first 24 months, we gained a huge 3 million customers. And just 14 months into our journey, we earned double-unicorn status – the fastest company in Europe to do so bragging-not-bragging There are some exciting projects coming up and we’ve got big growth plans. Want to join us? The role We're looking for a Senior Communications Manager to help support the business as we embark on the next phase of our global growth plans. This role will help deliver strategy through execution across our strategic communication plans. We are looking for an experienced PR leader who can deal with the fast- paced nature of a rapidly growing business. This person will have the opportunity to support our relevant business activities across London and Poland. You will play a key role in scaling Zilch’s global status and position through generating and implementing compelling communications strategies Day to day responsibilities Working directly with Chief Communications O ffi cer to manage the execution of both internal and external communications and PR needs of Zilch. Managing media relations and tracking of engagement, communications with leadership, campaigns, and crisis management. Take ownership in coordinating with various internal teams to drive announcements, campaigns, partnerships and more. Maintain the relationship with appointed PR agencies, constantly driving performance to ensure targets are met or exceeded. Ability to analyse fi nancial models ensuring KPI’s are met, generating management reports and pro- actively present results. Design and implement business strategies and policies that support the company's vision and culture. Work with senior stakeholders on a weekly basis to develop communication strategies. Maintain and drive an annual growth plan that incorporates the targets of the business. Review commercial proposals and where necessary, be able renegotiate in line with the company’s commercial targets. Identify and drive potential e ffi ciencies in our communication processes. Support all areas of the business including marketing, compliance, domains & leadership. Proactively support key stakeholders across the business when urgent problems arise. Be able to attract, coach new talent, understanding team dynamics and strengthening the overall capability of the organisation We're looking for Ideally a minimum of 5 years’ experience in professional PR. Experience working within an FCA / Regulated company is a bonus. Excellent proven written and verbal communication skills. Extremely organised and thorough with an eye for detail. Relevant experience in a fast growing “scale-up” is a bonus. Thrives in a fast-paced environment. Comfortable working autonomously. Excellent planning and problem-solving skills. Excellent project management. An adaptable team-player. Strong stakeholder management experience Benefits Compensation & Savings • Pension scheme - 5% employee contribution and 3% employer contribution • Death in Service scheme - 3x your annual basic salary to nominated beneficiaries • Income Protection - up to 75% of annual basic salary to cover long term injury or illness Health & Wellbeing • Private Medical Insurance including; • GP consultations (video, telephone or face-to-face) • Prescribed medication • In-patient, day-patient and out-patient care • Mental health support • Optical, dental & audiological cover • Physiotherapy • Advanced cancer cover • Menopause support • Employee Assistance Programme including • Unlimited mental health sessions • 24/7 remote GP & physiotherapy • 24/7 helpline for emotional & practical support • Savings & discounts on everyday shopping • 1:1 personalised wellbeing consultations • Gym membership discounts Family Friendly Policies • Enhanced maternity pay • Enhanced paternity pay • Enhanced adoption pay Zilch App Rewards • 5% cashback in Zilch rewards on purchases through the app • £200 Zilch rewards bonus for WFH set up Learning & Development • Professional Qualifications • Professional Memberships • Learning Suite for e-courses • Internal Training Programmes • FCA & Regulatory training Workplace Perks • Hybrid Working 3 days in office • Casual dress code • Work related social events • Free fruit, snacks, and refreshments in the office