Field Service Engineer
Sontex Machinery Ltd is seeking a Field Service Engineer who will ensure optimum customer satisfaction by providing first-class electrical and mechanical support.
Repairing and refurbishing our range of packaging equipment and enhancing strong relationships with our growing customer base.
The full-time position is based in Cleckheaton, West Yorkshire – Nationwide travel is an essential part of this role.
Field Service Engineer Experience Required/responsibilities
* Substantial experience in electrical, electronic and mechanical disciplines is essential.
* With an understanding and ability to fault diagnose problems with our wide range of packaging machinery is a must.
* Familiarity with machines; electrical parts; components and assembly are an essential part of this role.
* Being able to control situations whilst providing a high standard of customer service and having a flexible approach to work.
* Installation and commissioning the full range of packaging machinery at customer premises around the country.
* Carrying out training programs at customer premises.
* This role will involve monitoring the packaging process when testing, troubleshooting or repairing any malfunction.
* Contacting customers to organise your weekly working schedule to best utilise time efficiency.
* When on site, assisting customers with spare part enquiries, orders, and technical queries.
Field Service Engineer Requirements:
MUST HAVE: BS7671, C&G 2365 or NVQ equivalent
* Have a good basic geographical knowledge of UK locations.
* UK full clean driving license
* Occasional overnight ‘stop-overs’ may be required