Service Improvement Panel Member (Customers Only)
Apply (by clicking the relevant button) after checking through all the related job information below.
Bedford (Hybrid)
£3000 per annum
Fixed term contract 1 year initially, but can serve a term of 3 years
Part time (4 hours per week)
bpha are looking for two Customer to join the other 9 customer members on the Service Improvement Panel.
If youre a bpha rental customer (tenant) you are eligible to join the panel. The panel is mixed tenure and we do not currently have a vacancy for a shared owner/leaseholder position as these are currently filled.
The Service Improvement Panel works with bpha to look at our performance from a customer viewpoint. You will be an influential customer voice to Board and bphas committees, helping to make decisions on the services that effect you. To be a panel member youll need to commit to the time equivalent of two days a month and in return, youll receive an optional payment of £3,000 per year in monthly instalments along with training and support.
We are looking for someone who is
Interested in improving services at bpha
Confident to challenge questions and solve problems
A good team player
Good standard of literacy, able to read reports, research and prepare for meetings.
IT literate Microsoft teams, outlook and word
To apply, please complete the application form and include a covering statement that shows how you meet the above criteria. You will also be asked to answer the following three questions
Why are you applying to become a service improvement panel member?
What will you bring to the group (examples, personality traits, lived experience, work or volunteer experience etc)
Whats one area of service you think should be a priority for the Service Improvement Panel to help improve and why.
Please include a CV with your application.
We want our recruitment to be inclusive if you have any concerns about completing this application, please speak with Becky Pavey-Kenny
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