As an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help deliver the quality care and support the residents deserve. This varied role involves answering the phone, handling files, supporting managers, meeting and greeting visitors, engaging with residents, and showing prospective clients and their families around the care home.
Main duties of the job
In this Admin Assistant role, you'll be responsible for a wide range of administrative tasks to support the smooth operation of the care home. You'll need to have excellent multi-tasking abilities, good computer skills, and a confident telephone manner. It's also important that you're a people person who can take a genuine interest in the residents and their families. The role offers opportunities for training and development to build your skills and confidence across all your responsibilities.
About us
Barchester Healthcare is a leading provider of care homes in the UK, offering high-quality residential, nursing, and dementia care in a warm and welcoming environment. The company is committed to delivering the best possible care and support to its residents, and this Admin Assistant role is crucial in helping to achieve that goal.
Job responsibilities
ABOUT THE ROLEAs an Admin Assistant at a Barchester care home, you'll carry out a range of responsibilities to help us deliver the quality care and support our residents deserve. In this varied role, we'll need you to answer the phone, handle our files and support our managers. You'll also meet and greet visitors, engage with residents and show prospective clients and their families around so they can see what makes us so different. Across everything you do as an Admin Assistant here, you'll go out of your way to help us create a vibrant, happy environment.
ABOUT YOUIf you have the ability to multi-task, good computer skills and a confident telephone manner you could be well-suited to the Admin Assistant role with us. It's also really important that you're a people person you'll take a genuine interest in our residents and their families. If that sounds like you, we'll give you the opportunity to develop your skills with courses that have been designed to build your confidence across all your responsibilities.
REWARDS PACKAGEIn return for your dedication, you'll receive a competitive rate of pay plus our sector-leading benefits and rewards package including: Free training and development for all roles Access to wellbeing and support tools A range of retail discounts and savings Unlimited referrals with our Refer a Friend' bonus scheme Employee of the Month' rewards and Long Service Awards'
And so much more!
If you'd like to use your administration and people skills in an organisation that provides the quality care you'd expect for your loved ones, this is a rewarding place to be.
Person Specification
Qualifications
* No specific qualifications are required, but experience in an administrative or customer service role would be beneficial.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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