Job summary This is an exciting opportunity to lead one of the older persons mental health clinical teams through a period of substantial change through the Community Mental Health Transformation. We have multiple posts available across the county: Forest Later Life Team at Colliers Court, Cinderford (0.5 WTE) Gloucester Later Life Team at Pullman Place, Gloucester (0.5 WTE) South Later Life Team at Weavers Croft, Stroud (0.5 WTE) North Later Life Team at Avon House, Tewkesbury (0.5 WTE) We are advertising multiple vacancies as above. Whilst the positions advertised as part-time, consideration may be given to being appointed to multiple positions for individuals eager to work full-time. Main duties of the job Lead in the operational and clinical management of the Service, providing day to day management, leadership and line management to staff including non-clinical staff; Undertake specialist assessment, planning, implementation and evaluation of care in the community for older age service users with severe / complex mental health conditions; Demonstrate enhanced competence in complex decision making, assessment and the management of clinical needs; Collect and collate data / information effectively for the purpose of audit, research and service performance. The post holder will be working within a multi-disciplinary mental health team within one of the new locality areas; The team manager will be responsible for ensuring high quality and effective delivery of mental health care within their locality of working; To regularly report to locality Operational lead on the performance of the locality service. The qualification, training & experience requirements for the role are underlined in the Job Description/Person Specification. About us We have in excess of 5000 staff working over 50 sites, providing a diverse range of services. We strive to support an organisational culture that is welcoming, builds and celebrates inclusivity and diversity and provides a sense of belonging and trust. The annual NHS Staff Survey gives our people the opportunity to tell us about their experience working at the Trust. For the 2023 survey just over 2800 colleagues gave us their views (58.5%). It was great to see from the results that colleagues are saying that: 89.7% believe they are making a positive difference to patients/service users; 73.3% would recommend the organisation as a place to work; 82.4% agree that care of patients and service users is the organisations priority; 76.7% would be happy with the standard of care for a friend or relative Our results put us as 5th nationally as a Community, Mental Health and Learning Disabilities NHS Employer of Choice and 1st equal amongst all NHS Provider Trusts in the South West. However, we know we have more to do and will continue to drive forward our commitment to making GHC a Great Place to Work. Date posted 18 February 2025 Pay scheme Agenda for change Band Band 7 Salary £46,148 to £52,809 a year per annum (pro rata) Contract Permanent Working pattern Part-time Reference number 327-25-111-A Job locations Pullman Place / Colliers Court / Avon House / Weavers Croft Great Western Rd / Latimer Rd / Green Lane / Field Rd Gloucester / Cinderford / Tewkesbury / Stroud GL1 3ND Job description Job responsibilities Leadership Develop and maintain strong professional relationships with other teams operating within a designated locality area and other teams across the Trust. To seek out opportunities to strengthen and enhance relationships with other key agencies including, Integrated Community Teams, Gloucestershire County Council Adult Social Care, PCNs and VCSE services; To ensure the delivery of targets/ objectives/ outcomes within the service by putting in place systems and processes to monitor and manage performance in accordance with the Trusts Performance Management Policy; To deliver on targets identified in the annual work plan and monitored no less than on a quarterly basis. Targets will include (but will not be limited to) NICE, CQUIN, Financial management; To manage all aspects of the performance of the team members, holding individuals to account where needed; To identify effective and efficient ways of working which improve health care and motivate a team or individuals to implement this; Be professionally accountable for the work delegated to other members of the team and ensure all clinicians receive appropriate clinical supervision; Ensure effective management of absence including sickness in line with Trust policy; Responsible for ensuring the MDT negotiate and oversee the development of individual and highly complex care programmes in accordance with service users, using a high degree of diplomacy and motivational skills; Ensure the promotion of Social Inclusion and co-production with a range of stakeholders including service users and the voluntary care sector; To identify and interpret the needs of patients and service users into health improvements. Encourage team members to find new ways of developing and delivering services; Respond to emergencies and ensure that staff groups are aware of their obligation to do so and ensuring that all staff are trained as required; Develop quality team indicators to support performance management reporting to demonstrate quality and outcomes shown through audit and evaluation of evidence-based practice; Ability to produce reports and audits and demonstrate quality using both qualitative and quantitative approaches to senior managers; Audit the standards of record keeping and documentation, providing learning feedback to individuals and the team, to maintain high level of clinical standards; Identify and address own professional supervision needs; Provide clinical leadership and role modelling for junior staff in relation to risk assessment, management and risk taking and therapeutic clinical interventions; Undertake first line management responsibilities which will include appraisals, the development of personal development plans, performance monitoring and professional development of staff in the team; Participate in the recruitment and selection of staff and ensure completion of the induction programme agreed for the service; Assist with disciplinary investigations as and when required; Ensure effective management of absence including sickness in line with Trust policy; Undertake investigations and reports for complaints, Serious Untoward Incidents (SUIs), projects etc as required; Monitor all aspects of Health and Safety and address with the Operational Lead as necessary; Undertake the role of Site Responsible Officer for base, if required; Provide clinical leadership in mental health assessment and care planning; To take responsibility for the teaching, assessing and support of students within their community placements, meeting the aims and objectives of the university / college, where needed; Deputise for the Operational Lead as and when required; Provide managerial cover for other B7 Team Managers working within mental health in their absence; Support the Operational Lead who oversees the central budget on budgetary issues; Sign off e-expenses for clinicians; Using ESR to input clinician data i.e. sickness/ annual leave/ training and ensure safe staffing levels. Clinical Responsible for negotiating and developing individual and highly complex care programmes in accordance with service users using a high degree of diplomacy and motivational skills; Ensure the promotion of Social Inclusion and the Recovery Model; Ensure that a culture of innovation is achieved through research, practice development, audit and strategic development including the development of local policies and procedures, including psychological interventions; Respond to emergencies and ensure that staff groups are aware of their obligation to do so and ensuring that all staff are trained as required; Co-ordinate and continually analyse and evaluate delivery of complex care to ensure that agreed outcomes are met; Develop other quality indicators to support performance management reporting to demonstrate quality and outcomes shown through audit and evaluation of evidence-based practice; Ability to produce reports and audits, and demonstrate quality using both qualitative and quantitative approaches to senior managers; Continuously review the operational handbook; Audit the standards of record keeping of documentation; As part of an annual review, will either take the lead or actively input to developing and implementing local and trust wide policies and procedures and participate in other related projects. Analytical/Judgemental Analyses and interprets a range of complex facts and situations when assessing patient conditions to develop appropriate intervention plans or to determine the best course of action in particular circumstances. Judgements may be required where there exists a range of options. Responds appropriately to crisis situations, where necessary seeking advice and guidance from other senior professionals; Implementing Duty of Candour principles and promoting these within the team; Uses judgement when providing advice and guidance on complex situations to other members of the team and staff from other disciplines; To use significant discretion and professional judgement and act on their own initiative within their sphere of expertise; Responsible for maintaining appropriate boundaries with patients; Handles incidents and complaints in accordance with relevant policies and procedures as required. Uses judgement, evidence-based practice and analysis when investigating and responding to patient complaints; Uses judgement and analysis when investigating and making decisions with regard to staff grievances and disciplinary/capability matters; Investigates Serious Untoward Incidents and whistle-blowing issues as required, making decisions and recommendations as appropriate; Undertakes analysis of performance data and budget statements when compiling operational reports. Efficient and effective planning of service delivery Provides professional advice to managers in support of strategic planning and business development; Responsible for the effective allocation & implementation of Key worker (Care Coordination/Lead Professional) role to protect the health and wellbeing of service users, carers, staff and the wider community; Plans own and others workload, managing competing demands to ensure care is delivered according to priority; Develops and co-ordinates training programmes for members of the team, including students; Responsible for the staff rota, managing annual leave requests while maintaining the required level of staffing; Responsible for implementing and maintaining the Duty Response System in line with Trusts Lone Working Policy; Prioritises and delegates work across the team, taking into account the capacity and competency of individuals whilst maintaining professional accountability; Co-ordinates multiagency working and review of patient care; Participates in the development of the service business planning. Job description Job responsibilities Leadership Develop and maintain strong professional relationships with other teams operating within a designated locality area and other teams across the Trust. To seek out opportunities to strengthen and enhance relationships with other key agencies including, Integrated Community Teams, Gloucestershire County Council Adult Social Care, PCNs and VCSE services; To ensure the delivery of targets/ objectives/ outcomes within the service by putting in place systems and processes to monitor and manage performance in accordance with the Trusts Performance Management Policy; To deliver on targets identified in the annual work plan and monitored no less than on a quarterly basis. Targets will include (but will not be limited to) NICE, CQUIN, Financial management; To manage all aspects of the performance of the team members, holding individuals to account where needed; To identify effective and efficient ways of working which improve health care and motivate a team or individuals to implement this; Be professionally accountable for the work delegated to other members of the team and ensure all clinicians receive appropriate clinical supervision; Ensure effective management of absence including sickness in line with Trust policy; Responsible for ensuring the MDT negotiate and oversee the development of individual and highly complex care programmes in accordance with service users, using a high degree of diplomacy and motivational skills; Ensure the promotion of Social Inclusion and co-production with a range of stakeholders including service users and the voluntary care sector; To identify and interpret the needs of patients and service users into health improvements. Encourage team members to find new ways of developing and delivering services; Respond to emergencies and ensure that staff groups are aware of their obligation to do so and ensuring that all staff are trained as required; Develop quality team indicators to support performance management reporting to demonstrate quality and outcomes shown through audit and evaluation of evidence-based practice; Ability to produce reports and audits and demonstrate quality using both qualitative and quantitative approaches to senior managers; Audit the standards of record keeping and documentation, providing learning feedback to individuals and the team, to maintain high level of clinical standards; Identify and address own professional supervision needs; Provide clinical leadership and role modelling for junior staff in relation to risk assessment, management and risk taking and therapeutic clinical interventions; Undertake first line management responsibilities which will include appraisals, the development of personal development plans, performance monitoring and professional development of staff in the team; Participate in the recruitment and selection of staff and ensure completion of the induction programme agreed for the service; Assist with disciplinary investigations as and when required; Ensure effective management of absence including sickness in line with Trust policy; Undertake investigations and reports for complaints, Serious Untoward Incidents (SUIs), projects etc as required; Monitor all aspects of Health and Safety and address with the Operational Lead as necessary; Undertake the role of Site Responsible Officer for base, if required; Provide clinical leadership in mental health assessment and care planning; To take responsibility for the teaching, assessing and support of students within their community placements, meeting the aims and objectives of the university / college, where needed; Deputise for the Operational Lead as and when required; Provide managerial cover for other B7 Team Managers working within mental health in their absence; Support the Operational Lead who oversees the central budget on budgetary issues; Sign off e-expenses for clinicians; Using ESR to input clinician data i.e. sickness/ annual leave/ training and ensure safe staffing levels. Clinical Responsible for negotiating and developing individual and highly complex care programmes in accordance with service users using a high degree of diplomacy and motivational skills; Ensure the promotion of Social Inclusion and the Recovery Model; Ensure that a culture of innovation is achieved through research, practice development, audit and strategic development including the development of local policies and procedures, including psychological interventions; Respond to emergencies and ensure that staff groups are aware of their obligation to do so and ensuring that all staff are trained as required; Co-ordinate and continually analyse and evaluate delivery of complex care to ensure that agreed outcomes are met; Develop other quality indicators to support performance management reporting to demonstrate quality and outcomes shown through audit and evaluation of evidence-based practice; Ability to produce reports and audits, and demonstrate quality using both qualitative and quantitative approaches to senior managers; Continuously review the operational handbook; Audit the standards of record keeping of documentation; As part of an annual review, will either take the lead or actively input to developing and implementing local and trust wide policies and procedures and participate in other related projects. Analytical/Judgemental Analyses and interprets a range of complex facts and situations when assessing patient conditions to develop appropriate intervention plans or to determine the best course of action in particular circumstances. Judgements may be required where there exists a range of options. Responds appropriately to crisis situations, where necessary seeking advice and guidance from other senior professionals; Implementing Duty of Candour principles and promoting these within the team; Uses judgement when providing advice and guidance on complex situations to other members of the team and staff from other disciplines; To use significant discretion and professional judgement and act on their own initiative within their sphere of expertise; Responsible for maintaining appropriate boundaries with patients; Handles incidents and complaints in accordance with relevant policies and procedures as required. Uses judgement, evidence-based practice and analysis when investigating and responding to patient complaints; Uses judgement and analysis when investigating and making decisions with regard to staff grievances and disciplinary/capability matters; Investigates Serious Untoward Incidents and whistle-blowing issues as required, making decisions and recommendations as appropriate; Undertakes analysis of performance data and budget statements when compiling operational reports. Efficient and effective planning of service delivery Provides professional advice to managers in support of strategic planning and business development; Responsible for the effective allocation & implementation of Key worker (Care Coordination/Lead Professional) role to protect the health and wellbeing of service users, carers, staff and the wider community; Plans own and others workload, managing competing demands to ensure care is delivered according to priority; Develops and co-ordinates training programmes for members of the team, including students; Responsible for the staff rota, managing annual leave requests while maintaining the required level of staffing; Responsible for implementing and maintaining the Duty Response System in line with Trusts Lone Working Policy; Prioritises and delegates work across the team, taking into account the capacity and competency of individuals whilst maintaining professional accountability; Co-ordinates multiagency working and review of patient care; Participates in the development of the service business planning. Person Specification Qualifications Essential Registered Nurse Mental Health (RNMH) or Professional health or social care qualification e.g. Social Work, Occupational Therapy Formal Teaching and Assessing Certificate / Qualification Desirable Other post registration courses e.g. management and leadership qualifications, Quality Improvement. Length and/or Nature of Experience Essential Significant experience as a team leader or manager working within mental health Experience of working in the community at management level Experience in interpreting and applying relevant mental health legislation including the Mental Health Act and Mental Capacity Act An understanding of national policy in relation to mental health and upcoming developments Experience of working with individuals with mental health illnesses, including organic and functional Experience of working with service users with complex care needs requiring higher levels of expertise including a Structured Clinical Management approach Experience of audit, research and the application of evidence based practice. Experience of teaching, assessing and developing training programmes. Experience of undertaking Quality Improvement projects. Evidence of recent multi-disciplinary working Desirable Experience in Crisis Home Treatment Professional / Managerial & Special Knowledge Essential Detailed knowledge and ability to apply and teach risk management. Post registration qualification in a psychological intervention (to be obtained within two years). Up to date clinical knowledge including risk assessment, dual diagnosis and complex health and social care needs. Awareness and understanding of contemporary development in mental health care including the Recovery Model. Up to date mandatory training including Basic Life Support Excellent skills in relation to the clinical management of service users experiencing mental illness Comprehensive knowledge and understanding on the Mental Health Act, MCA and legal aspects of Mental Health Care Ability to teach and assess staff in pre-registration training Knowledge of Safe Guarding Children and Vulnerable Adults Procedures Awareness of and ability to contribute toward the business planning cycle Post registration qualification in a psychological intervention (to be obtained within two years) Desirable Experience of Mentoring Students Ability to participate in service development processes at a strategic level Other Requirements Essential Able to attend and participate in all mandatory and statutory training events Current Driving Licence and access to vehicle for work purposes and ability to travel across the Trust's geographical area as and when required Personal Skills, Attributes & Abilities Essential Excellent communication skills A proven ability to work with colleagues from other professions and agencies in a collaborative manner Proven ability to work with service users and carers who are distressed Desirable Working knowledge of Microsoft Office packages e.g. Word, Excel, PowerPoint, Publisher and Outlook Person Specification Qualifications Essential Registered Nurse Mental Health (RNMH) or Professional health or social care qualification e.g. Social Work, Occupational Therapy Formal Teaching and Assessing Certificate / Qualification Desirable Other post registration courses e.g. management and leadership qualifications, Quality Improvement. Length and/or Nature of Experience Essential Significant experience as a team leader or manager working within mental health Experience of working in the community at management level Experience in interpreting and applying relevant mental health legislation including the Mental Health Act and Mental Capacity Act An understanding of national policy in relation to mental health and upcoming developments Experience of working with individuals with mental health illnesses, including organic and functional Experience of working with service users with complex care needs requiring higher levels of expertise including a Structured Clinical Management approach Experience of audit, research and the application of evidence based practice. Experience of teaching, assessing and developing training programmes. Experience of undertaking Quality Improvement projects. Evidence of recent multi-disciplinary working Desirable Experience in Crisis Home Treatment Professional / Managerial & Special Knowledge Essential Detailed knowledge and ability to apply and teach risk management. Post registration qualification in a psychological intervention (to be obtained within two years). Up to date clinical knowledge including risk assessment, dual diagnosis and complex health and social care needs. Awareness and understanding of contemporary development in mental health care including the Recovery Model. Up to date mandatory training including Basic Life Support Excellent skills in relation to the clinical management of service users experiencing mental illness Comprehensive knowledge and understanding on the Mental Health Act, MCA and legal aspects of Mental Health Care Ability to teach and assess staff in pre-registration training Knowledge of Safe Guarding Children and Vulnerable Adults Procedures Awareness of and ability to contribute toward the business planning cycle Post registration qualification in a psychological intervention (to be obtained within two years) Desirable Experience of Mentoring Students Ability to participate in service development processes at a strategic level Other Requirements Essential Able to attend and participate in all mandatory and statutory training events Current Driving Licence and access to vehicle for work purposes and ability to travel across the Trust's geographical area as and when required Personal Skills, Attributes & Abilities Essential Excellent communication skills A proven ability to work with colleagues from other professions and agencies in a collaborative manner Proven ability to work with service users and carers who are distressed Desirable Working knowledge of Microsoft Office packages e.g. Word, Excel, PowerPoint, Publisher and Outlook Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Additional information Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions. Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab). From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab). UK Registration Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window). Employer details Employer name Gloucestershire Health and Care NHS Foundation Trust Address Pullman Place / Colliers Court / Avon House / Weavers Croft Great Western Rd / Latimer Rd / Green Lane / Field Rd Gloucester / Cinderford / Tewkesbury / Stroud GL1 3ND Employer's website https://www.ghc.nhs.uk/who-we-are/jobs/ (Opens in a new tab)