Sr Account Manager, Global Selling, SAS Pro
Job ID: 2635712 | Amazon (Shanghai) International Trading Company Limited Shenzhen Branch - K17
Amazon provides enterprises the opportunity to sell their goods on the Amazon platform worldwide, and more than 2 million sellers have been using this Marketplace service today. Amazon is developing infrastructure aggressively to support this growth around the world, particularly in the booming cross border selling area. ESM SAS Pro Paid Service is a nascent but fast-expanding program aiming at providing China-based Selling Partners (SP) with professional and value-added services including account management services and consulting services to drive SPs to maximize their presence and business in Amazon Global marketplaces.
In this context, Amazon China Global Selling SAS Pro Paid Service team is seeking an experienced account manager who will be working closely with SPs to monitor and drive business performance, and provide 1:1 consultancy for exploring business opportunities and generating strategic solutions to drive business growth. Manage relationships with SPs and develop strategies for SPs’ global accounts to maximize business growth and further enhance these relationships.
Key Responsibilities
1. Conduct deep dive analysis on key factors affecting Seller business performance and diagnose root causes, providing actionable plans (a. operational improvements, b. product development, c. process improvement).
2. Identify key business opportunities through Voice of Seller and data analysis and manage toward a growth plan.
3. Implement account management best practices and SOPs into the business development framework.
4. Drive seller growth and seller success on Amazon through selection growth, conversion enhancement, ads optimization, and feature adoption.
5. Generate category insights and work with PM team to further scale category growth.
6. Collaborate with PM/Central Ops team to drive product/feature/service content innovations to further improve SP business and SP satisfaction.
BASIC QUALIFICATIONS
* Bachelor's degree
* Experience analyzing data and best practices to assess performance drivers
* 6+ years of client or vendor facing roles with a focus in relationship management and negotiation skills experience
PREFERRED QUALIFICATIONS
* Experience aggregating and analyzing internal and external campaign metrics to assess performance drivers and identify insights
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