The successful Electro Mechanical Field Service Engineer will carry out the installation, servicing, moves, changes, upgrades, modification, and repair of customer equipment as required.
Key Responsibilities:
* Carry out the installation, servicing, moves & changes, upgrades, modifications, and repairs for the company’s customer base as requested.
* Apply a professional, reactive, and proactive service to our customers.
* Problem-solve in a responsible and methodical manner while ensuring effective customer liaison skills to guarantee total customer satisfaction.
* Maintain effective communications with Area Managers, Team Leaders, and other company staff as required.
* Be flexible to work within other regions of the UK with given notice.
* Attend and pass any necessary product or skills training programmes.
* Visit sites within city locations, which may involve using public transport from time to time.
* Ensure call closure procedures are always followed.
* Complete all necessary paperwork correctly and return it within the correct timescales.
* Effectively maintain vehicle stock inventory.
Qualifications:
To be successful in this role, we would love to speak to anyone with experience in:
* Previous engineering or technical support experience in the digital cinema sector, which is ideal but not essential.
* Knowledge and experience of Sony cinema equipment is ideal; any knowledge of Barco, NEC, and/or Christie would also be beneficial, although training will be provided for the right candidate.
* Experience working on theatre management content systems is advantageous but not essential.
* Electrical/electronic engineering practical experience, including the ability to read circuit diagrams and an understanding of 3-phase electrics, along with mechanical engineering practical experience.
ACS are recruiting for an Electro Mechanical Field Service Engineer. If you feel that you have the skills and experience required for this position, please submit your CV, including an outline of your experience as an Electro Mechanical Field Service Engineer. Including a covering letter outlining your experience will enhance your chances of selection and improve your prospects of landing the Electro Mechanical Field Service Engineer role you desire.
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