JOB TITLE – Golf Services Supervisor DEPARTMENT – Golf CONTRACT TYPE - Permanent RATE OF PAY - £12.48 per hour, plus excellent benefits HOURS – 40 hours per week over 5 days LOCATION – Newport, NP18 1HQ ID – Req5330 OVERVIEW - Join the ‘Greatest story in Hospitality’ by becoming one of our Golf Services ‘Hospitality Heroes’ in our outstanding Golf Operations team - just one of the fantastic opportunities we offer from ‘Manor to Marina’. OUR IDEAL HERO WILL HAVE - A minimum of 12 months’ supervisory experience in a golf environment Experience of event delivery Experience of working to defined operating standards, such as AA or 59 Club Excellent interpersonal and social skills IT competence eg. Microsoft applications IMPLEMENTING OUR ‘YES YOU CAN’ PHILOSOPHY, YOU WILL - Support the Golf Manager and Assistant Golf Manager in delivering the business objectives of the Golf Operations team Support with overseeing Golf Operations eg. The Golf Services team, locker room facilities, CMR buggy fleet Be responsible for resolving all internal/external customer complaints escalated from team members Be on the floor delivering five-star service to our guests and ensuring that the team is performing at the highest level at all times Assist with the development of rotas to maximise the efficiency of manpower at the disposal of the team BE RECOGNISED AND REWARDED - As one of our ‘Hospitality Heroes’ you will receive a host of Company benefits such as - Access to career development training from day one Discounts on food & beverage and hotel stays Discounted leisure membership Free GP virtual appointment service 24/7 wellbeing helpline NEST pension scheme Social Club Staff appreciation events Monthly and end-of-year awards GROW WITH US - As a Celtic Collection employee, you will be able to say – I am equipped, trained, and supported to do THE BEST JOB I CAN I am PROUD to be part of The Celtic Collection and would RECOMMEND IT TO OTHERS I work in an INCLUSIVE, FRIENDLY, POSITIVE and CONSTRUCTIVE environment I am encouraged to LEARN, GROW and DEVELOP and to try new things in my role I am THANKED and RECOGNISED for the work I do, and my VIEWS and IDEAS ARE VALUED I am CRYSTAL CLEAR ABOUT OUR AMBITION, and I CAN CONTRIBUTE TO IT EVERY DAY RECRUITMENT INFO - In the event we receive a high number of applications, we reserve the right to close this campaign early. In line with the requirements of the Asylum and Immigration Act of 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process. The Celtic Collection is an equal opportunities employer and welcomes interest from applicants of all ages.