Job Description The Quality Coordinator is responsible for ensuring that company products and services meet or exceed customer expectations. You will oversee quality control procedures, implement continuous improvement initiatives, and report on metrics such as defect rates, customer complaints, and product returns. You will ensure that compliance to site standards / set procedures are adhered to. Ensure the smooth day to day running of the technical functions. Supporting the quality manager in all aspects of the job, ensuring that the high level of customer service we provide is maintained. You will be a role model for best practice at all times, and provide support to management where appropriate. An understanding of product safety and health and safety requirements is essential. Shifts: Monday - Friday, 09:00:17:00 Salary: up to £30,000 DOE What will you be doing? To Audit internal processes and procedures to maintain local standarts: MHRA, BRCGS, ISO9001 and be involved in external site audits. To manage, control and monitor Quality incidents reporting and instigate action where needed. This would include to be involved in Root cause analysis and ansure CAPA close outs. To meet the customer needs in all areas of quality related requests and issues Provide the day to day review of the Quality Systems and support to the Production Department To analyse and be involved in the continual improvement of Great Bear Processes To train and brief new procedures/processes to relevant personnel To monitor and assist the training team with the Nvolve platform. To ensure all paperwork and systems are completed and accurate in accordance with company procedures To assist in H&S processes and reviews To undertake such other duties as may be required from time to time, that reasonably fall within the scope and grade of the post