Company Description
United Living is a leading infrastructure, construction, and property services company in the UK. We help our customers and the communities they serve benefit from resilient infrastructure, affordable homes, and improved living spaces that are fit for the future. Our mission is to be the partner and employer of choice for designing, building, maintaining, and connecting communities and critical infrastructure, to create a more sustainable and inclusive society.
Job Description
To assist the Design Delivery manager to fulfil duties working towards the delivery of a project on a site-by-site basis, this can be in both Pre-Access & Post Access Area of delivery. This particular role is focusing on Pre-Access design delivery into Multiple Clients, however this can change in the future and flexibility is required. To manage the coordination of resources including the supply chain, staff, directly employed operatives etc., adopting a customer-focused approach to the client and their representatives with specific focus in delivering multi site visits successfully, general arrangement and detailed design drawings and driving volumetrics and clearing dependencies to allow these volumetrics to be met. Excellent client facing skills are required, and weekly representation at Client meetings is a must as a trusted partner and leader of this ULC delivery.
Specific Duties
Build strong Client relationships and participate in Client meetings, representing the ULC brand
Manage the programme to ensure that site elements pre and post access are being performed within KPIs and volumetrics are being met to client expectations
Managing and clear build dependencies to meet volumetrics in a timely and cost efficient manner.
Responsible for Site tracker delivery updates..
Manage the workload of the team of co-ordinators and ensure this workload is monitored regularly
Liaise with staff and operatives effectively and with respect
Sign off and oversee the issue of method statements, risk assessments, Health & Safety Packs and Quality Plans where appropriate.
Manage Build dependency clearance and associated Build delivery.
Update internal trackers and schedules and Site tracker Tool.
Input site data into internal and client systems where required
Analyse reporting data to understand if discrepancies are occurring and elements are not hitting KPI dates.
Recommend rectification measures to bring the programme back within required KPI timeframes if necessary
Work closely with the Commercial team to ensure they are aware of any financial impact
Ensure that these rectification measures are implemented and monitored for effectiveness
Report on, manage and instigate continuous improvement by the effective use of KPIs
Find efficiencies and improvements in internal and external processes.
Ensure the procedures and requirements as detailed within the Company Procedures and Quality Manual are implemented at all times
Any other duties as assigned
Health and Safety Responsibilities
Set a good example to others by working safely
Take reasonable care of yourself and any other person who may be affected by your actions and omissions
Adopt a positive attitude, cooperate and assist the company in all aspects of Health, Safety and the Environment
Understand and help to implement all relevant health and safety policies and arrangements based upon the policies.Personal Skills
Able to work on own initiative and as part of a team
Organised
Time management / able to work to deadlines
Pays attention to detail
Sound understanding of contracts and SLAs
Negotiation skills
People-management skills
Problem-Solving skills
Self-motivated and proactive
Able to develop and maintain customer and internal relationships
Able to drive results through planning the delivery of the project within the project timescales, making decisions and providing solutions
Dependable, consistent ,Responsible and accountable individual for work scope.
Qualifications
Good level of IT skills including excel, and other Microsoft packages
Experience of working in the Telecommunications or similar industry
Adept at manipulating client tools/reports on a regular basis
Omnix, Evenflow, ADC Build, Remedy, Arqiva, WIG, SharePoint, Business Central skills are advantageous
IT Qualifications
Health and Safety Qualifications
Additional Information
Benefits:
Bike to work scheme
Company pension
Life insurance
Private medical insurance
Wellness programmesAdditional Information:
Must be highly computer literate including Microsoft Office and confident in managing and working with large data sets
This job is 4 days in the office and 1 from home, 8am-5pm Monday to Friday from our Warrington Office
Opportunity to spend time in and working closely with other departments will be provided to ensure the successful applicant gains a wide depth and breadth of experience and understanding of the company and industry