Assistant Customer Service Manager | London | Full time | Up to £35,000 My client, a leader in the luxury office space, are looking for an Assistant Customer Service Manager to join them in their London office. As an Assistant Customer Service Manager, you should be able to communicate well, be a great relationship builder and confident in managing a small team. Role and Responsibilities: Deliver customer service in a “front of house” capacity, alongside taking calls from the switchboard and ensuring they are logged Ensure that customer and visitor relationships are built and maintained Communicate in writing and verbally with customers, suppliers, colleagues and visitors in a clear and concise manner to ensure agreed service levels are met Ensure that all areas in the building are kept well stocked and maintained, ensuring meeting rooms and common areas are fit for purpose Be confident when showing new customers/ visitors the office Make sure that high levels of customer service are always provided and have a strong “can do” attitude Assist the centre manager with various duties including stock levels and training Build relationships with clients and ensure they are satisfied with their office space Manage a small team and work with the Customer Service Manager to support them Essential Skills: 2-3 years in a similar client facing and customer service-based role, ideally in serviced offices Strong communication skills both written and verbal Able to build strong and positive relationships Be positive and approachable Strong Microsoft package skills Package: Salary of up to £35,000 25 days holiday Birthday off and Wellbeing days Employee discounts including free eye tests