We have a fantastic opportunity for an Administrator to join our Fleet Team due to continued growth based in Redhill, Surrey. The role will be a hybrid position.
Reporting to the Fleet Manager, the day-to-day responsibility includes supporting the Fleet team to deliver a high-quality customer-focused service across EMED Group. Key responsibilities include preparing and modifying documents such as correspondence, reports, drafts, memos, and emails.
The post holder will provide general administrative and clerical support as directed by the Fleet Manager across various tasks. The role involves timely and accurate recording of both computer and paper-based records.
Benefits for the role include:
* £11.44 per hour.
* 33 days holiday.
* Life Assurance.
* 24/7 online/telephone GP Consultation and access to prescriptions.
* 2nd opinion medical support following diagnosis or where a colleague is on a treatment pathway.
* Cash-plan benefits, including dental, optical, and chiropody.
* Access to mental health consultations.
* Access to physiotherapy consultations.
* Access to legal advice on domestic issues.
* Financial guidance regarding retirement planning, tax savings, and state benefits.
* Long Service Recognition Scheme for continued service after 5 and 20 years.
* Values-based Internal Recognition Scheme with financial reward.
* Refer a Friend recruitment incentive scheme with financial rewards.
* The EMED foundation to provide support to colleagues and local communities.
* Pension Scheme.
* Blue Light Card access.
* EAP (Employee Assistance Programme) for health and wellbeing support.
* Flu vaccination (through an internal campaign in Autumn/Winter).
Role Responsibilities:
* Support the Fleet team to deliver administrative service to the Fleet Manager and supervisory team.
* Responsible for data inputting and generating reports from the in-house database and Fleet Management system.
* Log information onto our Fleet management and other database systems.
* Provide administrative support to the Head of Fleet as needed.
* Organise Vehicle Road Tax Payments.
* Process and file vehicle service documentation.
* Handle daily post, including gathering information and processing PCNs, Prosecutions, and issuing Fuel cards.
* Maintain confidentiality and adhere to the Data Protection Act and company policies.
* Promote and maintain good working relationships and practices.
* Support operations with follow-up requirements and investigations.
Do you have what it takes?
* Excellent IT skills including Word, Excel, Outlook, and database software.
* Administration experience within a Fleet environment.
* General knowledge of Health & Safety in the workplace or willingness to learn.
* Experience in a customer service environment, dealing with various stakeholders.
* Experience maintaining administrative systems.
* Excellent communication skills and ability to form good relationships.
* Ability to work well as part of a team and independently.
* Attention to detail and accuracy.
* Proactive “hands-on can-do attitude” with good people management skills.
* Relevant experience in a similar role. Qualification relevant to the role - Customer Service or Business Administrative NVQ.
* Knowledge of Fleet Management Systems.
Please note that this role will be subject to several regulatory pre-employment checks. You will be asked to provide details of your full employment history if invited to an interview.
Our Values:
* Collaborative – we work as one team with a shared purpose.
* Agile – we listen, learn, and adapt to improve.
* Reliable – we take responsibility and behave with integrity.
* Empowered – we take responsibility to deliver the highest quality service.
About Us:
The exciting merger of ERS Medical and E-Zec Medical has enabled us to rebrand as EMED Group. We are the largest Patient Transport and Care Partner to the NHS with more than 3000 colleagues across 60 depots. Our ambition is to develop transport services that improve health and wellbeing for people across our local communities.
EMED Group is committed to providing equal opportunities and an inclusive working culture for all.
#J-18808-Ljbffr