Job Title: Parts Advisor
Location: Aberdeen
Salary: £30,000 - £35,000
Contract: Permanent
Are you passionate about delivering exceptional customer service? A leading Machinery specialist is seeking a proactive and customer-focused Parts Advisor to join their Aberdeen-based team.
In this key role, you’ll provide parts solutions to a range of customers, Working in a fast-paced environment, you’ll build relationships, manage inventory, and contribute to the smooth running of the parts department.
Your Role Will Include:
- Assisting customers by phone, email, and face-to-face with parts enquiries.
- Identifying, sourcing, and providing the correct parts.
- Collaborating with service and sales teams to ensure timely parts availability.
- Managing stock levels, picking and packing orders, and organising deliveries.
- Building long-lasting relationships with customers to support repeat business.
What You’ll Bring to the Role:
- Previous experience in a parts role within the HGV, Plant Machinery, Agricultural or the automotive industry.
- A proactive and confident approach to customer interactions.
- Strong organisational skills with the ability to thrive in a busy, dynamic environment.
- Familiarity with inventory management and standard IT systems.
- A friendly, approachable, and professional manner.
What’s in It for You?
- Competitive salary with regular reviews.
- Bonus schemes based on team and individual performance.
- He...