Full-Time Supervisor £18.94 per hour including tronc
About Us:
Alley Cat's Pizzeria is a vibrant and bustling pizzeria known for its delicious New York style pizzas and energetic atmosphere. If you're passionate about Italian cuisine, thrive in a fast-paced environment, and enjoy working with a dynamic team, then we want you to join us!
Position Overview:
As the Restaurant Supervisor at Alley Cat's Pizzeria, you will play a key role in the day-to-day operations of the restaurant. We're looking for someone with strong leadership skills and a hands-on approach to oversee the front-of-house team and ensure smooth service throughout the day. If you're a natural leader with a passion for hospitality and a commitment to excellence, then we want you to be part of our team!
Responsibilities:
* Open and close the restaurant according to established procedures, including setting up and closing down equipment, ensuring cleanliness and organization, and securing the premises
* Supervise and train front-of-house staff on proper service standards, including greeting and seating guests, taking orders, and delivering food and beverages
* Greet and seat guests in a friendly and welcoming manner
* Give knowledgeable food and beverage recommendations
* Take orders accurately and efficiently, utilizing our point-of-sale system
* Deliver food and beverages promptly and accurately to guests' tables
* Maintain cleanliness and organization in the dining area
* Collaborate with kitchen staff and other servers to ensure smooth service flow
* Upsell menu items and promote specials to maximize revenue
* Handle cash and card transactions accurately and responsibly
Requirements:
* Previous experience in a supervisory or leadership role in the restaurant industry
* Strong knowledge of front-of-house operations, including opening and closing procedures, staff training, and customer service
* Excellent communication and interpersonal skills, with the ability to motivate and inspire team members
* Detail-oriented with strong organizational and multitasking abilities
* Ability to work effectively under pressure and remain calm in high-stress situations
* Flexibility to work evenings, weekends, and holidays as needed
Benefits:
* £18.44 hourly starting salary and a raise to £18.94 after probation- inclusive of tronc
* A free staff meal on shift
* 50% discount on food and drink
* Peoples Pension scheme contribution after 3 months
* Recommend a friend scheme with great bonuses per individual referral
* A fast-track career progression and CPL training
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