Contract type/Duration: Permanent
Working hours: Full time (9-day Fortnight companywide)
Band: 2.1
Salary: £32,000 - £44,000 (depending on office location and proven ability)
Reports to: Head of Business Unit Operations
Location: Milton Keynes/London (minimum of two days a week in the office. You can do more than two days if preferable)
Internal job code: RC333 & RC334
Closing date: 16th April 2025
The role:
Support and drive Business Unit Operations activities to ensure excellence in the day to day running of the Business Unit.
* Work on priority areas as set by the team to coordinate the business activities of the business unit as a whole.
* Help to ensure that the Business Unit functions well.
* Use change management approaches to influence others to ensure the success of Business Units.
* Champion and promote standard frameworks, supporting updating, improving and keeping them current as needed.
* Help to implement and drive people's compliance for standard ways of working, process management, use of systems.
* Liaise with colleagues in Strategy and Portfolio and Corporate Services to ensure the Business Unit is well connected.
* Support the development of bids and proposals.
* Ensure CRM system is updated with stakeholder contact and any other account information.
* Support scoping and delivery of streams of work.
* Support the implementation of effective project management processes, that promotes innovative and professional delivery focus across project teams.
* Collaborate effectively across the work streams/project teams and other Units.
* Support buy-in across a range of stakeholders through professional and technical expertise.
* Accountable for timely and high-quality actions/tasks and updates.
* Ensure an ethos of equity, inclusivity and diversity underpin your work activity, contribute to inclusive innovation across all Catapult activities.
* You may be required to undertake any other reasonable duties to support the Catapult in achieving its strategic outcomes and ensure effective business operations.
Requirements:
* Working knowledge of operational management in a project-based environment, including project management methodologies.
* Working knowledge of project budgets.
* Demonstrable experience of working with colleagues to build and deliver plans.
* Demonstrable experience of working with data and reporting tools and a high attention to detail.
* Demonstrable experience in supporting and delivering business change.
* Developing as a confident influencer and communicator with the ability to adapt style and message for a variety of different audiences.
* Experience of managing cross department relationships.
* Focused on achieving impact for the organisation.
* Insight and commitment to driving up organisation compliance to standards, frameworks and shared system/tool use.
* Demonstrating professionalism, resilience and self-awareness. Always acting in a professional manner and showing determination, drive and commitment particularly when faced with challenges and setbacks.
Competencies:
* Identify new methodologies or approaches.
* Identify solutions beyond the tried and tested methods.
* Collaborate effectively across teams and disciplines.
* Influence effectively in project forecasts and tasks.
* Customer perspective is understood and applied.
* Uses multi-channel communication to ensure clarity and connection on activities.
* Able to plan, deliver and report on multiple activities.
* Respond to and learns from change with ease.
* Embed inclusive and sustainability practices in planning and delivery.
Benefits:
* 9-day fortnight for everyone, we have a full company shutdown every other Friday.
* 23.5 holiday entitlement for everyone, with pro-rata calculations for part-time employees, along with a Christmas shutdown period for additional days off.
* Competitive pension, up to 10% company contribution to help you save for your future.
* Two paid days of volunteering leave per year (pro-rata for part-time employees) to support charitable activities.
* Employee Assistance Programme (EAP) providing 24/7 confidential work/life support services to you and your immediate family members.
* Cycle to Work Scheme encouraging a healthy and sustainable commute.
* Cash Health Plan, offering reimbursement for a wide range of essential and everyday healthcare expenses, promoting your well-being.
* Payroll Giving scheme, allowing regular charitable contributions from pre-tax income, maximizing the impact of your donations.
* Discounts and offers from a wide variety of retailers, enhancing your purchasing power and providing savings opportunities.
* Mortgage Advice benefit, delivered in partnership with Charles Cameron & Associates - provides employees with free, expert mortgage advice and end-to-end mortgage support from the application process through to completion.
Employment here is based solely upon individual merit and qualifications directly related to professional competence. We strictly prohibit unlawful discrimination or harassment on the basis of race, colour, religion, national origin, ancestry, pregnancy status, sex, gender identity or expression, age, marital status, mental or physical disability, medical condition, sexual orientation, or any other characteristics protected by law. We also make all reasonable accommodations to meet our obligations under laws protecting the rights of the disabled.
Seniority level
* Associate
Employment type
* Full-time
Job function
* Consulting, Information Technology, and Sales
* Industries: IT Services and IT Consulting
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