Our client are currently seeking a Customer Service Coordinator to work in their busy and expanding Engineering Department. Predominantly you'll be managing the diaries of a team of engineers but in addition, you'll also be responsible for: Booking Preventative and Corrective maintenance visits for multiple engineers Invoicing Engineers Visits. Ensure all Client Account Administration is accurate and up to date.Our client are currently seeking a Customer Service Coordinator to work in their busy and expanding Engineering Department. Predominantly you'll be managing the diaries of a team of engineers but in addition, you'll also be responsible for: Booking Preventative and Corrective maintenance visits for multiple engineers Invoicing Engineers Visits. Ensure all Client Account Administration is accurate and up to date. Supply Analysis reports to Management as requested for their weekly/monthly meetings. Liaise with Managers on a daily/weekly basis, giving updates on jobs, difficult customers, queries with Engineers etc. Passively acquiring new Service Contracts. General Correspondence. Adhoc tasks as requested by a Manager/Director. To be successful in this role you will need to have: Strong Organisational Skills: You need to manage multiple tasks and schedules efficiently, ensuring that services are delivered on time. Excellent Communication: Have clear and effective communication with clients, engineers, and team members. This includes listening to clients needs and conveying instructions accurately. Problem-Solving Abilities: Being able to quickly address and resolve issues that arise during the day. Customer Service Orientation: A coordinator should be empathetic and patient, understanding and addressing client concerns to ensure satisfaction. Adaptability: The ability to adapt to changing circumstances and handle unexpected challenges is important in maintaining smooth operations. Teamwork: Collaborating effectively with other team members and service providers to ensure cohesive service delivery. Attention to Detail: Ensuring that all aspects of service delivery are executed accurately and efficiently. In return you will receive: Salary- From £26,000.00 to £28,000.00 DOE 24 days annual leave plus bank holidays Commission on all new Service Contracts won Company Pension Company Benefits scheme which gives you discounts on your shopping, travel, gym memberships etc. It also gives you access to professional services such as a 24/7 online GP Additional benefits include: Commission pay Company pension Store discount Schedule: 8 hour shift Holidays Monday to Friday No weekends Mego Employment Ltd operates as both an employment agency for permanent staff and an employment business for temporary workers.