Job Description
As a Field Service Engineer covering the Norwich area, you will be responsible for providing expert technical support and maintenance services to our clients' garage equipment and vehicle workshops.
Your primary duties will include:
1. Troubleshooting and repairing a wide range of garage equipment, such as vehicle lifts, wheel balancers, tire changers, and diagnostic tools.
2. Performing scheduled preventive maintenance on client equipment to ensure optimal performance and longevity.
3. Providing on-site training and support to clients on the proper use and maintenance of their equipment.
4. Maintaining detailed records of all service activities and providing comprehensive reports to the management team.
5. Collaborating with the sales and customer service teams to address client needs and provide recommendations for equipment upgrades or replacements.
Experience required:
1. Ideally experienced in Service or Installation of garage equipment.
2. A Materials Handling Service background would also be considered.
3. We would consider applicants with either Service or Install experience.
4. An aptitude to learn and be able to work on their own initiative.
5. Good problem-solving skills with a practical mindset.
6. Full UK Driving Licence.
Skills:
1. Strong mechanical and electrical troubleshooting skills.
2. Proficient in reading and interpreting technical manuals and diagrams.
3. Good communication and customer service skills.
4. Ability to work independently and as part of a team.
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