Job Description
An award-winning Promotions Marketing agency is hiring for an Admin and Customer Service Manager to join them and help organize their exciting prize packages.
If you have experience in a customer-facing position and you're extremely well organized, this could be for you…
The Agency
This fast-paced London agency has built up a stellar client base of global names in film, entertainment, and media and is widely recognized as one of the top businesses in their sector. Offering creatively driven brand experience, promotions, and prize marketing campaigns, they operate in over 40 countries worldwide and have won multiple awards for their innovative work. The team is a highly social and close-knit bunch who are all hugely passionate about the entertainment sector. They offer hybrid working and a welcoming team with a strong track record of developing and progressing staff…
The Role
This is a new role as a direct result of growth and is ideal for anyone with account management or direct customer service experience. You will be dealing with lucky competition winners, VIP delegates, and key clients from all over the world.
The agency runs competitions for the likes of ITV and Global Radio in addition to film studios and other major household names.
The ideal candidate will have:
* A passion for providing first-class customer service and a desire to 'go the extra mile’;
* The ability to work to tight deadlines and thrive under pressure;
* Enthusiasm, commitment, and a willingness to roll your sleeves up;
* Exceptional organization and problem-solving skills with attention to detail;
* Self-management skills and the ability to work unsupervised, backed up with team support;
* Exceptional time management and the ability to prioritize workload;
* Numerical accuracy and proficiency with Excel and Word;
* A positive outlook and can-do approach.
What’s in it for you?
Apart from being a lovely place to work with creative, fun people, you can expect:
* Regular team outings, a hybrid working structure, and extensive external and internal training.
* 23 days holiday plus a day off for your birthday and an extra day’s holiday for every year worked.
* Every other Friday is a half day.
* Private Health (after 3 months in post).
* Opportunity for event management and overseas travel.
* Commitment to employee development, training, and job satisfaction.
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