Our client is an award-winning travel agency based in Lincolnshire. They are looking for an Branch Manager to lead a small team in a retail branch. This role can be 4 or 5 days per week in the branch with a salary of up to £30,000 dependent on experience plus quarterly bonus and benefits.
Branch Manager responsibilities:
Actively participate in sales whilst also managing, coaching and developing the team
Identify staff training and development needs on an individual basis
Managerial duties such as managing rota and annual leave
Specialist knowledge in at least one of the following: cruising, USA/Canada, Australia/New Zealand, Caribbean, Skiing, air travel, safari, luxury long haul or short haul
Identify marketing and networking opportunities
Roll out new processes and procedures
Ensure banking is completed daily and control branch costs
Health and safety procedures and ensure the branch is tidy with brochures fully stocked etc..
Branch Manager skills required:
Travel industry experience ideally in retail travel
Previous management experience advantageous
Strong worldwide geographical knowledge
Ability to use a GDS, preferably Amadeus
Excellent selling and communication skills
Extensive first-hand travel experience
Additional information:
4 or 5 days per week across Monday-Saturday (approx 2 Saturdays per month with a day off in the week
Salary up to £30,000 plus quarterly bonus
Personal development and growth opportunities
Travel perks such as incentives and voucher schemes
Overseas educational trips
Trade partner events, dinners, training, industry awards etc