Gasway was founded in 1982 and based in Norwich, Gasway Services is a trusted name in gas servicing and installation, throughout East Anglia. Are you ready to take your administrative skills to the next level? Gasway Norwich is looking for a dedicated and enthusiastic Operational Support Administrator to join our dynamic team. Based at our Burnet Road office, this full-time position offers an exciting opportunity to be at the heart of our operations, supporting the delivery of key client contracts and ensuring exceptional customer service. As an Operational Support Administrator, you will play a crucial role in our day-to-day administrative and reporting activities. Your responsibilities will include generating accurate compliance reports, managing invoicing and valuations, and maintaining precise purchasing records. You will also be involved in creating schedules of rates and participating in meetings to address operational compliance issues. Your ability to provide outstanding customer service to both internal stakeholders and external clients will be essential in achieving our business targets and maintaining high levels of customer satisfaction. We are looking for someone with a strong administrative background, excellent IT skills, and a methodical approach to work. Experience in customer service, particularly over the phone, and the ability to manage conflicting priorities with minimal supervision are key. Your analytical and numeracy skills, combined with your ability to solve problems proactively and handle difficult conversations, will make you a valuable asset to our team. At Gasway, we value innovation, flexibility, and a positive attitude. We are committed to equality and diversity, and we ensure that our systems are up-to-date and compliant with IT security and data protection legislation. If you are self-motivated, adaptable, and ready to contribute to a supportive and professional environment, we would love to hear from you. Join us at Gasway Norwich and be part of a team that values your skills and supports your growth. Apply today and take the first step towards an exciting and rewarding career with us For more information, please see the attached job description. We can offer the following additional benefits: Holiday: We offer 24 days holiday plus Bank Holidays which will increase with your length of service. Rewards platform: providing access to benefits like, Cycle to work scheme, store discounts, vouchers, health plans, eye care vouchers etc. Buy or sell up to 5 days of annual leave Company pension contribution Employee Assistance Programme: Supporting mental health, well being and financial health. Company Sick Pay Family Friendly Leave Skill Development/ Learning Opportunities Applications may be reviewed and candidates interviewed ahead of the close date. Closing date: Friday 29th November 2024. Job Types: Full-time, Permanent Pay: £26,208.00 per year Benefits: Company pension Employee discount Health & wellbeing programme On-site parking Referral programme Sick pay Store discount Schedule: Monday to Friday Work Location: Hybrid remote in Norwich Reference ID: REQ01107