We are seeking a Multilingual Customer Experience Exec with Dutch fluency and customer service experience. This role involves providing an exceptional customer experience by promptly handling telephone calls, emails, and messages. Key responsibilities include:
• Responding to customer inquiries in a timely and professional manner
• Resolving customer complaints and issues efficiently
• Collaborating with the team to improve customer satisfaction and experience
• Maintaining accurate records of customer interactions
This is a fantastic opportunity to join a leading online retailer and contribute to delivering exceptional customer experiences.