Are you an experienced Systems Support Analyst looking for your next challenge in the insurance sector?
About the Company
Join one of the largest insurance brokers in the UK, placing over £6bn annually on behalf of more than 1.7 million clients. With over 5,000 colleagues across 160 locations in the UK and Ireland, this is your opportunity to be part of a forward-thinking, industry-leading organisation.
Why Join Us?
Up to £55,000 salary
Hybrid working – 2 days per week in Milton Keynes
Be a key player in system enhancement and user adoption
Work with cutting-edge insurance technology, including Salesforce & Novidea
What You’ll Do
1. System Support & Helpdesk Management – Investigate, debug, and resolve system issues while ensuring seamless communication with users.
2. Process Improvement & Automation – Identify opportunities for efficiency gains through workflows and automation.
3. Vendor & Stakeholder Collaboration – Manage vendor relationships, track system performance, and coordinate system upgrades.
4. User Training & Documentation – Create user guides, deliver training sessions, and support UAT testing for new features.
5. Regulatory Compliance – Ensure all system operations align with industry regulations.
What We’re Looking For
1. Insurance Industry Expertise – A solid background in the insurance sector would be beneficial.
2. Technical Proficiency – Experience in applications support, helpdesk systems, and troubleshooting.
3. Salesforce & Novidea Experience or similar insurance systems – Knowledge of these platforms is beneficial.
4. Strong Analytical & Problem-Solving Skills – Ability to translate technical complexities into business solutions.
5. Exceptional Communication & Stakeholder Engagement – Confident in collaborating across various teams.
Ready to make an impact? Apply now or reach out for a confidential chat!
#J-18808-Ljbffr