Housing Lifeline Response Officers £30,060 - £32,654 per annum Plus 2% Unsociable Hours Enhancement 37 hours per week Permanent Posts Here at Warwick District Council, we pride ourselves on the fact that we offer you a great place to work. We achieve our goals by recruiting and retaining motivated, empowered and flexible staff. We are committed to training and development, and we encourage a healthy work-life balance. We offer the rewards and benefits that make it a great place to work. People like you We offer a wide range of career opportunities at every level of the organisation. From apprenticeships to senior management, permanent to fixed term contracts or part-time working, we have something for everyone. If you are looking for an interesting job where every day is different and are happy working a variety of shifts to support vulnerable people, this may be the opportunity for you We have several vacancies to join our team working at our Control Centre in Lillington, Leamington Spa and responding to our tenants and other residents across Warwickshire. The main purpose of the job is to provide: 24/7 monitoring and response services 365 days of the year to customers in their own homes with a Warwick District Council Lifeline across Warwickshire. Response services and low-level falls service to council tenants and private residents who opt for the service. Housing support to Council tenants living within the sheltered schemes designated properties, temporary accommodation and general needs properties where a specific need has been identified. These services help ensure that our customers can sustain their tenancies and remain independent, living in their own homes. Applicants must be available to work 8-hour shifts, with a break, between the hours of 06:00 – 22:00 (shifts are currently 06:00-14:00, 09:00-17:00, 14:00-22:00) across a 4-week rolling rota on a flexible basis to fit around changing business needs. The rota is generally confirmed 3-4 weeks in advance. You will work at various locations including our control centre, our sheltered schemes and will be expected to visit tenants in their homes across Warwickshire; therefore, a full driving licence is essential. The post holder needs to be able to carry out the full range of duties which includes the ability to climb stairs (particularly important at the schemes). We are committed to safeguarding and promoting the welfare of children, young people and adults and expect all staff and volunteers to share this commitment. This post is subject to a Basic Disclosure and Barring Services Disclosure. This post is based at our offices within Warwick District and is not suitable for home or hybrid working. If you have and questions or wish to have an informal discussion, please contact Zoe Huckvale by email zoe.huckvalewarwickdc.gov.uk Closing date: 2nd March 2025 Interview date: 5th to 7th March 2025