Clark James Recruitment are working with a leading business based in Sittingbourne, Kent.
Due to further expansion our client have an opportunity within their Customer Excellence team.
Role
* Do you have proven customer service skills, not necessarily in the property industry, and have a clear understanding of how to deliver excellent customer service? If so, we would love to hear from you.
* The right candidate will be dedicated, have excellent telephone skills and be keen to join a market leading company focused on providing the best possible service for all its clients.
* We are a leading agent in Sittingbourne and have a modern, prominent high street office and a fantastic local recommendation.
* We are looking for someone to join our team as a customer service support individual.
* Ideally will have previous experience working in a customer service role with fantastic telephone skills.
* You will need to have the confidence to talk to customers in an authoritative manner whilst showing empathy and understanding.
* If you have a great work ethic and the desire to provide extraordinary customer service and have fantastic relationship building skills then this could be the role for you.
Key responsibilities
* Responsible for handling calls from vendors, purchasers, landlords and tenants.
* Delivering excellent customer care over multiple communication channels including telephone and email.
* Taking ownership of cus...