Protection Advisor
* Location: Stockport (Hybrid Working)
* Salary: £28,000 - £32,000 DOE + Generous Bonus + Benefits
* Job Type: Full-time
We are looking for a Protection Advisor who is passionate about providing exceptional service and advice to customers. This position involves telephone interaction with both personal and business customers, offering a quality customer journey and expert advice on a range of protection products. You won't have to worry about generating leads here; all leads are inbound - this can be a very fast-paced role!
What will you be doing?
* Deliver exceptional service and advice over the telephone to customers, advising on protection products such as Life Insurance, Income Protection, and Critical Illness Cover.
* Document all aspects of advice provided, ensuring quality and thoroughness in every customer interaction.
* Maintain proactive knowledge of financial services and drive personal performance with our support.
* Ensure compliance with FCA and internal regulatory standards for advice provision.
* Manage time effectively in a fast-paced environment to meet customer needs.
About you:
* Experienced with offering advice on Protection products (Life insurance, Income Protection, Critical Illness Cover).
* Passionate about Protection and offering great customer service to clients.
* Decent time management and organisation when things get busy.
* Comfortable working towards reasonable targets and KPIs.
Benefits:
* A culture that rewards and recognises contribution and encourages personal growth.
* Competitive salary with generous bonus potential.
* Opportunities for creativity, innovation, and fun.
* Hybrid working options to suit your lifestyle.
* A vibrant and dynamic work environment.
Interested? Click apply and we'd be happy to offer some more info.
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