Monday – Friday 40 hours (Flexibility required in start and finish times)
The Transport Planning Supervisor is responsible for overseeing the effective deployment and routing of delivery vehicles across the UK. This role ensures the efficient management of Transport Operators, guiding them in daily route planning, resource allocation, and adherence to key performance indicators (KPIs). The supervisor is instrumental in driving a high level of customer service while optimizing fleet efficiency, ensuring compliance with regulatory standards, and meeting budgetary targets. The role includes maintaining workplace health and safety standards and fostering a culture of continuous improvement.
Responsibilities
* Plan a fleet of up to 160 vehicles across 3 depots
* Lead and support the Transport Operators to ensure smooth and efficient operations.
* Supervise the daily operations of the transport team, managing resource allocation, and ensuring driver workloads are appropriately distributed.
* Oversee communication between drivers, depot staff, and other teams, ensuring that all necessary updates and information are shared in a timely manner.
* Ensure that Transport Operators effectively monitor delivery schedules, and resolve issues promptly, to maintain customer satisfaction and operational targets.
* Track delivery progress through software tools, ensuring all drivers are on schedule, and escalate any issues to senior management if necessa...