We're looking for a dependable and dynamic Facilities Management Administrator to join our friendly FM and electrical team in our newly refurbished Nottingham office. If you're a quick learner with a positive attitude, we'd love to have you on board. This is a great opportunity for someone with strong administrative experience who is looking for a challenging, varied and interesting role with opportunities for development and progression. You must have good organisational and communication skills, have experience of managing and prioritising a busy workload and the ability to work unsupervised and as part of a team. Excellent call handling skills and being able to remain calm and focused under pressure are also a must. The day-to-day duties will include but are not limited to: Dealing with client queries in person and over the phone to ensure a consistent standard of service Preparation of correspondence to clients Updating client data accurately on our internal systems and software including JobLogic Production & analysis of data in Excel Raising purchase orders and creating job folder to assist facilitate smooth operations. Print, Scan and file various documents on our server Maintain organised records and databases Assist with other administrative tasks as required, contributing to the office's overall efficiency such as producing ID cards Dealing with complaints, compliments and comments, logging and escalating to the appropriate person Skills and Qualifications: Strong verbal and written communication skills including a professional telephone manner Proactive and motivated individual, with the ability to prioritise duties and work to deadlines Strong IT & Microsoft Office Skills – Word, Excel etc. Full training will be given on our bespoke software Able to work in a reactive and fast-paced environment Excellent organisational skills and attention to detail At minimum of 2 years’ experience in office administration Salary for the position is £24,000 per year and negotiable depending on experience. We are looking for someone to work full time, Monday- Friday for 35 hours a week. This position benefits from up to 28 days annual leave (including bank holidays), and paid leave over the festive period- who doesn't like a nice long Christmas break The successful applicant will also enjoy the many perks of our Culture programme which include membership to Westfield Health, regular social events, company pension, free parking, birthday treats, a relaxed office atmosphere and more. We offer lots of opportunities for growth, development and training and we are passionate about helping our teams achieve their goals and ambitions. This role is based in our newly refurbished and spacious office with comfortable staff facilities including showers etc and good access to public transport. To Apply: Please send CVs directly to recruitmentconcordebgw.com or alternatively, click to apply now. For all applications, CV's are essential with option to include a cover letter. Please note: we can only accept UK based applications. Unfortunately, we can not sponsor right to work visas. Direct applications only- no agencies Concorde BGW Ltd is proud to be an equal opportunity workplace – we work with a wide range of businesses and individuals that come from all walks of life and so do we. We employ great people from a variety of backgrounds that share our passion and live our core company values of Pride, Teamwork, Innovation, Clarity, and Integrity. We celebrate diversity and individuality so regardless of your race, age, religion, gender, or any characteristic that makes you, you, if you share our values and our enthusiasm for growing our businesses, you will find a home with us. LI-DNI