Job Description
Central Taxis in Edinburgh is the city's largest and most reliable black cab company, offering a wide range of services to its customers. As Scotland's first and only Carbon Neutral taxi company, we serve both private clients and corporate groups.
A General Manager is required to join our team in order to take on a variety of responsibilities.
The Role
General Managers are responsible for all departments, including Accounting, Business Development & Account Management, IT, and the Call Centre located west of the city. It is a challenging and varied position with around 45 full-time and part-time employees.
The General Manager will report directly to the Company Chairman, who is assisted by four other directors.
Key Responsibilities
* Recruiting, training, developing, reviewing, and disciplining employees
* Management of our premises and equipment
* Management of ISO9001 & 14001 processes
* Liaison with clients and management of major accounts
* Documentation and management of formal tenders
* Administration, billing, and debt collection supervision
* Managing supplier relationships and controlling costs
* Working with the Call Centre staff to maximise delivery versus cost
* Reviewing management accounts, setting and managing forecasts and budgets with directors
Skills and Experience:
* General Management of a small to medium sized business with at least 10 staff
* Management of a Sales & Marketing team
* Involvement with client relationships at a senior level in large Corporate and Public Sector environments
* Budget (profit & loss) responsibility and understanding of management accounts
* Management of suppliers and outsource partner relationships
* Experience of formal quality systems (ISO 9001, 14001)
* Producing and working to a business plan
* Demonstrable track record of delivering business improvements
A motivated individual with a proactive approach to the business would be ideal for the position. This role will provide candidates with hands-on experience in a fast-paced, fun, evolving, and fulfilling environment.
To apply, please send your CV and covering letter for consideration.